Male Support Worker – Newcastle & Gateshead – Full Time in Newcastle upon Tyne

Please be advised that this position does not offer UK Visa sponsorship. Applicants must have the legal right to work in the UK at the time of application. This position has a “genuine occupational requirement” covered under the Sex Discrimination Act 1975, and we can only accept applications from males.

Vacancy Location: Blakelaw (NE5) and Gateshead (NE40)

Salary: £12.71 to £14 per hour, shift dependant

Contract type: 36 hours, additional hours will be available during times of annual leave and sick absence cover.

Care Hours: Care provision will include working a minimum of 3 x 12-hour shifts including days, sleeping and or waking nights on a 24/7 working pattern, we create fortnightly rolling rota’s for all team members.

Essential Criteria: Driver with access to your own car.

We are looking for a dedicated, resilient, and values-driven Specialist Support Worker to join our team across two highly rewarding support packages based in Blakelaw, Newcastle and Crawcrook, Gateshead. This unique cross-working opportunity offers staff the chance to support two very different individuals, creating varied, meaningful, and rewarding working days while also providing greater consistency of hours and long-term development opportunities.

Both roles require patience, emotional resilience, a positive sense of humour, and the ability to build strong, trusting relationships. In return, you will become part of two supportive, experienced teams where your input genuinely makes a difference to someone’s quality of life.

About the People We Support:

• Blakelaw, Newcastle – Supporting a Gentleman with an Acquired Brain Injury (ABI): You’ll be supporting a proud Geordie lad and lifelong Newcastle United fan who lives with an acquired brain injury and restricted vision. He requires support with all areas of daily living, including moving and handling, nursing tasks, and personal care. Support is always delivered on a 2:1 basis, meaning you will always work alongside another experienced member of the team. He enjoys football, community outings, chatting about anything NUFC-related, and has a real love for animals. Staff who do well in this role are informal, reliable, down to earth, and enjoy building genuine rapport. At times, his ABI can present challenges including confusion, frustration, paranoia, repetition, and behaviours that may occasionally challenge. His aphasia can make communication difficult, which can understandably become frustrating for him. This role therefore requires someone who can remain calm, patient, and consistent even during difficult moments. Despite the challenges, this is an incredibly rewarding package where strong, long-term relationships are built. Several members of his team have supported him for over 10 years — something that speaks volumes about the connections formed within this role.
• Crawcrook, Gateshead – Supporting a Young Man with Autism: You will also support an intelligent, creative, and humorous 18-year-old young man with autism who lives independently within his own home. He is currently studying Functional Skills in Maths and English at college and has a real passion for creative writing, poetry, comedy, and scriptwriting. He enjoys DVDs, stand-up comedy, impersonations, and sharing humour with those around him. Your role will focus on helping him develop independent living skills, maintain structure and routine, work towards Occupational Therapy goals, and build confidence in the community. You will also support him to explore his creative interests and continue developing emotionally and socially. He has hypermobility which can impact mobility and fatigue levels, therefore applicants who drive are strongly encouraged to apply. At times, his autism and mental health can present challenges, including emotional dysregulation, verbal threats, or self-harming behaviours. Full Positive Behaviour Support (PBS/PMVA) training will be provided, and we are committed to ensuring staff feel confident and supported in their approach. This role is ideal for someone who understands that progress is not always linear, but who can remain encouraging, calm, and solution-focused while celebrating the smaller milestones that make a big difference over time.

What We’re Looking For:

• Compassionate, patient, and emotionally resilient
• Calm under pressure and able to maintain professional boundaries
• Positive, reliable, and consistent in their approach
• Able to build trusting, meaningful relationships
• Comfortable supporting behaviours of distress and complex needs
• Flexible and open to working across both services
• Keen to learn and develop within specialist support environments
• Experience within autism, ABI, mental health, or complex behaviour support is beneficial, but full specialist training will be provided for the right individuals.

Why Cross Working?

• Greater variety within your role
• Increased opportunities for consistent hours
• Broader experience across complex support needs
• Opportunities to develop specialist skills
• The chance to make a meaningful impact across two unique lives

If you are someone who values relationship-based support, enjoys making a genuine difference, and wants a role where no two days are the same, we would love to hear from you.

What training will you receive? Working with these gentlemen will come with specialist training. You will be given clinical skills training and support from our own nurse and all staff receive accredited Positive Behaviour Support training to learn strategies for managing behaviours. New staff will always be on with an experienced member on both teams, as these care packages are staffed on a 2:1 basis, allowing you to learn their daily routines and de-escalating strategies.

Who are Keyfort Group? KEYFORT Group deliver packages of care and support to individuals with a range of conditions and disabilities. Our support is person-centred, we only work with people if we think we can provide great care not based on their disability. We have experience of working with people with a brain injury, neurological condition, learning disabilities, spinal injuries, physical and mental health needs.

What benefits will you receive?

• A contract that works for you; fixed hours or more flexible zero hour available
• Paid Annual Leave; 5.6 weeks annual leave if you are on a fixed hours contract or, for those who choose our flexible zero hour contract, you will accrue 12.07% on all hours worked. Funds can be drawn at your discretion.
• Training, Mentoring and Shadowing programmes; inhouse with our own RGN, Occupational Therapist and trained Psychologists
• Paid Enhanced DBS check
• Colleague Referral Scheme – £200 incentive bonus (T&C’s apply)
• FlexEarn; which is a simple and safe way of accessing the wages you’ve already earned
• Blue Light discount card; giving you BIG discounts at major retailers
• Employee of the month scheme; winners receive a monetary voucher

Our commitment to equality, diversity and inclusion: KEYFORT Group is committed to creating an inclusive and supportive workplace. We actively welcome applications from people of all backgrounds, communities and lived experiences, including those from under-represented groups. We are committed to making reasonable adjustments throughout our recruitment process and employment, to ensure everyone can perform at their best.