At a Glance
- Tasks: Join our team to provide technical support and troubleshoot issues for a high-performance trading platform.
- Company: Be part of a forward-thinking tech company in the capital markets sector.
- Benefits: Enjoy competitive pay, health coverage, flexible work options, and generous time off.
- Other info: Collaborative culture that values diversity and inclusion, with great growth potential.
- Why this job: Kickstart your career in tech with hands-on experience and mentorship opportunities.
- Qualifications: Basic knowledge of Linux/Windows and a passion for problem-solving required.
The predicted salary is between 22000 - 37500 £ per year.
- Trading Technologies
- Multi-asset platform for capital markets
- Permanent - Full Time
- Belfast
- Posted 12 hours ago
We are seeking a highly motivated and detail-oriented Associate Systems Engineer to join our Global Operations team.
This role is the foundational layer of our “Follow‑the‑Sun” support model, acting as the primary point of contact for technical triage and initial resolution of “break‑fix” tickets for our high-performance Saa S trading platform.
The Associate Systems Engineer will focus on monitoring, initial troubleshooting, and executing standard operating procedures (SOPs) to maintain platform stability.
This is an ideal role for someone early in their career with a strong desire to learn the full infrastructure stack including: Linux, Windows, Virtualization, and AWS within a mission‑critical production environment.
- What Will You Be Involved With
- Tier 1 & Tier 2 Support & Triage: Act as the initial responder for incoming technical tickets, providing triage and resolution for common “break‑fix” issues related to Linux/Windows systems, AWS instances, and hardware.
- Hybrid Identity & MFA Triage: Triage and diagnose authentication and authorization failures across a global hybrid environment: Active Directory, Linux LDAP/SSSD, MFA/2FA, and AWS IAM role assumption errors.
- Virtualization Health & Performance
Triage: Perform troubleshooting for global virtualization environments (e. g., Nutanix, Red Hat Open Shift Virt, VMware v Sphere/ESXi or KVM) to maintain production uptime.
- Monitoring & Health Checks: Perform routine monitoring of global hybrid compute and storage services to ensure optimal health and performance.
- SOP Execution: Utilize and maintain technical runbooks (SOPs) for repeatable tasks such as user access requests, basic instance provisioning, and hardware status checks.
- Escalation Management: Clearly document and escal… to the Dispatch Lead or Senior Systems Engineers when they fall outside of standard SOPs.
- Automation Support: Assist in maintaining existing automation scripts (Bash/Python) and Infrastructure as Code (Ia C) deployments under the guidance of senior team members.
- Documentation: Contribute to the internal knowledge base by documenting new troubleshooting steps and updating existing procedures.
- 24/5 Rotation: Participate in an 8-hour shift rotation (including potential swing or graveyard shifts) to provide seamless global coverage.
What You Bring to the Table
- Foundational Knowledge: An associate’s degree or relevant certification in Computer Science or a related technical field is preferred.
- Virtualization Basics: General familiarity with virtualization platforms and concepts. Exposure to VMware, Open Shift Virt, Nutanix or similar technologies.
- Operating System Basics: General familiarity with Linux (RHEL/Cent OS) and/or Windows Server administration.
- Analytical Skills: A talent for troubleshooting and solving technical problems in a logical, step‑by‑step manner.
- Scripting Exposure: Basic exposure to or interest in learning scripting languages such as Python or Bash.
- Communication: Strong verbal and written communication skills, with a focus on providing excellent customer service during technical incidents.
- Collaborative Mindset: A team-oriented attitude and the ability to follow technical direction from senior leadership and the Dispatch Lead.
- Adaptability: Ability to work in a rotating shift environment to support a 24/7 “follow‑the‑sun” operation.
- What We Bring to the Table
Compensation
• Health & Financial Security
- Medical, Dental, and Vision coverage
- Group Life (GTL) and Group Income Protection (GIP) schemes
- Pension contributions
• Time Off & Flexibility
- Enjoy the best of both worlds: the energy and collaboration of in‑person work, combined with the convenience and focus of remote days.
This is a hybrid position requiring three days of in‑office collaboration per week, with the flexibility to work remotely for the remaining two days.
Our hybrid model is designed to balance individual flexibility with the benefits of in‑person collaboration, enhanced team cohesion, spontaneous innovation, hands‑on mentorship opportunities and strengthens our company culture.
- 25 days of Paid Time Off (PTO) per year, with the option to roll over unused days.
- One dedicated day per year for volunteering.
- Two professional development days per year to allow uninterrupted professional development.
- An additional PTO day added during milestone anniversary years.
- Robust paid holiday schedule with early dismissal.
- Generous parental leave for all parents (including adoptive parents).
• Work-Life Support & Resources
- Budget for tech accessories, including monitors, headphones, keyboards, and other office equipment.
- Milestone anniversary bonuses
• Wellness & Lifestyle Perks
- Subsidy contributions toward gym memberships and health/wellness initiatives (including discounted healthcare premiums, healthy meal delivery programs, or smoking cessation support).
• Our Culture
- Forward-thinking, culture-based organization with collaborative teams that promote diversity and inclusion.
Trading Technologies (www. tradingtechnologies. com) is a global capital markets platform services company providing market‑leading technology for the end‑to‑end trading operations of Tier 1 banks, brokerages, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers.
With its roots in listed derivatives, the Software-as-a-Service (Saa S) company delivers “multi‑X” solutions, with “X” representing asset classes, functions, workflows, and geographies.
This multi‑X approach features trade execution services across futures and options, fixed income, foreign exchange (FX), and cryptocurrencies, augmented by solutions for data and analytics, including transaction cost analysis (TCA); quantitative trading; compliance and trade surveillance; clearing and post‑trade allocation; and infrastructure services.
The award‑winning TT platform ecosystem also helps exchanges deliver innovative solutions to their market participants and technology companies to distribute their complementary offerings to Trading Technologies’ clients.
Trading Technologies is backed by leading global investment firms Thoma Bravo, one of the world’s largest and most experienced software investors, and 7Ridge, a global growth equity firm focused on technology‑enabled businesses.
Trading Technologies’ continued focus on product innovation, platform scalability, and long‑term growth for customers and partners worldwide.
Trading Technologies (TT) is an equal‑opportunity employer.
Equal employment has been, and continues to be, a required practice at the Company.
Trading Technologies’ practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information, parental status, veteran, or any other protected status.
Additionally, TT participates in the E-Verify Program for US offices.
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Associate Systems Engineer employer: Neurensic
At Neurensic, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. Our commitment to employee growth is evident through comprehensive training programs and opportunities for advancement, ensuring that our team members thrive both personally and professionally. With flexible working arrangements and a focus on client satisfaction, we empower our Technical Account Managers to make a meaningful impact while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Systems Engineer
✨Join Local Tech Meetups
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We think you need these skills to ace Associate Systems Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Neurensic.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Neurensic and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Neurensic
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Neurensic uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
