Technical Account Manager - UK

Technical Account Manager - UK

Full-Time 60000 - 80000 € / year (est.) Home office (partial)
Neural Concept

At a Glance

  • Tasks: Drive AI-driven simulation adoption in engineering workflows and support customer success.
  • Company: Join Neural Concept, a leader in Engineering AI transforming product development.
  • Benefits: Competitive salary, hybrid work model, and opportunities for growth.
  • Other info: Collaborative culture with strong technical talent and flexible working hours.
  • Why this job: Be at the forefront of engineering innovation and make a real impact.
  • Qualifications: Engineering degree and experience in customer-facing roles within engineering software.

The predicted salary is between 60000 - 80000 € per year.

About Neural Concept

Engineering is at an inflection point. The teams defining the next generation of aircraft, electric vehicles, and consumer products are not just designing faster — they are designing fundamentally differently, with AI embedded at the core of their workflows. Neural Concept builds the Engineering AI platform that makes this possible. We help the world's leading engineering teams accelerate development, improve product outcomes, and scale engineering capacity — turning months of simulation into days, and engineering intuition into data-driven insight. We work with elite engineering teams in Automotive, Consumer Tech, and advanced manufacturing, where the stakes are high, the complexity is rising, and the pressure to innovate has never been greater. We are changing how engineers work. Come build that future with us.

About the Role

Engineering simulation is about to change fundamentally — and you will be the person who makes that change real for the world's leading product companies. As a Technical Account Manager, you will be on the front lines of deploying AI-driven simulation into live CAE workflows: not as a demo, but as a tool that engineers reach for every day. Working closely with Sales, you will drive the acquisition of new customers and the expansion of existing accounts — acting as a trusted engineering advisor who bridges cutting-edge AI technology and the real-world demands of simulation engineers, design teams, and engineering leadership.

The foundation of this role is engineering credibility: you understand how CAE-driven design processes work, you speak the language of simulation engineers and designers, and you earn trust by understanding problems before proposing solutions.

You'll thrive in this role if you combine:

  • Ability to convince and inspire, backed by deep engineering expertise (CAD/CAE background)
  • A natural curiosity for problem discovery and technical exploration
  • Experience in engineering software sales or technical consulting
  • Structured execution and a commercial mindset

What You'll Do

  • Discover and scope high-value use cases
  • Lead structured discovery sessions with engineering and simulation teams to identify where Neural Concept can create the most impact
  • Define use cases with clear success criteria, scoping, and business justification
  • Navigate technical complexity and ambiguity to turn exploratory conversations into actionable programs
  • Drive customer adoption and expansion
  • Build success plans tied to measurable business outcomes (time-to-market, iteration reduction, engineering capacity, quality)
  • Plan and execute software demos, prepare tailored presentations
  • Monitor usage and engagement, identify risks early, and lead expansion motions alongside Account Executives
  • Enable engineering teams in real workflows
  • Facilitate structured onboarding, technical deep-dives, and hands-on workshops to drive adoption and utilisation
  • Translate Neural Concept capabilities into the customer's actual design and simulation workflows
  • Lead technical project execution
  • Coordinate with Application Engineers and R&D when deep technical delivery is required
  • Be the voice of the customer
  • Capture product feedback, usability issues, and feature requests
  • Maintain a tight feedback loop with Product and R&D to influence roadmap priorities
  • Communicate impact with clarity
  • Report customer health, adoption milestones, and value realisation
  • Present outcomes to engineering leaders and steering committees

Success in this role looks like:

  • Customers adopt NC into daily engineering workflows
  • Engineering champions become internal advocates for Engineering AI transformation
  • Renewals and expansions are earned through value

Who You Are

  • You have an engineering degree (mechanical, aerospace, automotive, industrial, or similar) and hands-on experience with CAD/CAE tools and workflows
  • You have experience in a customer-facing role within engineering software (sales, pre-sales, solutions consulting, technical account management) or engineering consulting
  • You understand how simulation-driven design teams work and what slows them down
  • You are genuinely curious: you enjoy exploring technical problems, asking good questions, and connecting engineering pain points to solutions
  • You can communicate technical topics clearly to both engineers and executives
  • You are proactive, structured, and comfortable navigating ambiguity
  • You have a working understanding of AI and machine learning concepts applied to engineering and are keen to guide customers through this transformation
  • You are comfortable with scripting or light programming (Python, etc.) at a functional level; deep software development is not expected in this role

Nice-to-Have Backgrounds

  • Experience in engineering software vendors (Ansys, Altair, Siemens, Dassault Systemes, Autodesk, or similar)
  • Engineering or technology consulting (Capgemini, Accenture, specialist CAE consultancies, etc.)
  • Experience supporting enterprise accounts and multi-stakeholder programs

What You Get

  • A role at the intersection of engineering, AI, and enterprise value creation
  • Direct exposure to world-class client organizations and complex engineering challenges
  • High ownership, autonomy, and visible impact
  • A collaborative environment with strong technical talent
  • Competitive compensation and growth opportunities as we scale globally
  • Hybrid work model and flexible hours (results-focused culture)

Where You Will Be

  • Based in the UK (Midlands preferred, with flexibility)
  • 30% travel required (UK & EMEA)

We're proud to be an equal opportunity employer, and we're committed to building a diverse and inclusive environment where you can thrive.

Technical Account Manager - UK employer: Neural Concept

Neural Concept is an exceptional employer, offering a unique opportunity to work at the forefront of engineering innovation with AI-driven solutions. Our collaborative culture fosters professional growth and encourages autonomy, allowing you to make a tangible impact on world-class engineering teams. With competitive compensation, flexible working arrangements, and a commitment to diversity and inclusion, we provide an environment where your expertise can truly shine.

Neural Concept

Contact Detail:

Neural Concept Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Account Manager - UK

Tip Number 1

Network like a pro! Get out there and connect with people in the engineering and AI space. Attend industry events, webinars, or even local meetups. The more you engage, the better your chances of landing that Technical Account Manager role.

Tip Number 2

Show off your engineering chops! When you get the chance to chat with potential employers, make sure to highlight your hands-on experience with CAD/CAE tools. They want to see that you can bridge the gap between cutting-edge tech and real-world applications.

Tip Number 3

Be curious and ask questions! During interviews or networking chats, show your genuine interest in the challenges faced by engineering teams. This not only demonstrates your problem-solving mindset but also helps you understand how you can add value to their workflows.

Tip Number 4

Apply through our website! We love seeing candidates who are proactive about their job search. By applying directly, you’ll stand out and show us that you’re serious about joining Neural Concept and making an impact in the engineering world.

We think you need these skills to ace Technical Account Manager - UK

Engineering Expertise
CAD/CAE Background
Customer-Facing Experience
Technical Consulting
Problem Discovery
Technical Communication
AI and Machine Learning Understanding

Some tips for your application 🫡

Show Your Engineering Credibility:Make sure to highlight your engineering background and experience with CAD/CAE tools. We want to see how you can bridge the gap between cutting-edge AI technology and real-world engineering challenges.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Technical Account Manager role. We love seeing candidates who understand our mission and values.

Be Curious and Problem-Solving:Show us your natural curiosity for problem discovery! In your application, share examples of how you've tackled complex engineering problems in the past. We’re looking for those who enjoy exploring technical challenges and finding solutions.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Neural Concept

Know Your Engineering Stuff

Make sure you brush up on your CAD/CAE knowledge before the interview. Understand the latest trends in engineering simulation and AI applications. Being able to speak confidently about these topics will show that you’re not just familiar with the tools, but you also understand how they can transform workflows.

Prepare for Problem-Solving Questions

Expect to face questions that assess your problem discovery skills. Think of examples where you've identified engineering pain points and proposed effective solutions. This will demonstrate your ability to connect technical challenges with practical outcomes, which is crucial for a Technical Account Manager.

Showcase Your Communication Skills

You’ll need to communicate complex technical concepts clearly to both engineers and executives. Practice explaining your past projects or experiences in a way that highlights your ability to bridge the gap between technical and non-technical stakeholders. This will be key in earning trust and driving customer adoption.

Demonstrate Your Curiosity

Be ready to discuss how your natural curiosity has led you to explore new technologies or solve challenging problems in the past. Companies like Neural Concept value candidates who are eager to learn and adapt, especially in a fast-evolving field like AI-driven engineering.