At a Glance
- Tasks: Drive AI-driven simulation adoption in engineering workflows and support customer success.
- Company: Join Neural Concept, a leader in Engineering AI transforming product design.
- Benefits: Competitive pay, flexible hours, hybrid work model, and growth opportunities.
- Other info: Collaborative culture with exposure to world-class engineering challenges.
- Why this job: Be at the forefront of engineering innovation and make a real impact.
- Qualifications: Engineering degree and experience in customer-facing roles within engineering software.
The predicted salary is between 60000 - 80000 € per year.
About Neural Concept
Engineering is at an inflection point. The teams defining the next generation of aircraft, electric vehicles, and consumer products are not just designing faster — they are designing fundamentally differently, with AI embedded at the core of their workflows. Neural Concept builds the Engineering AI platform that makes this possible. We help the world's leading engineering teams accelerate development, improve product outcomes, and scale engineering capacity — turning months of simulation into days, and engineering intuition into data-driven insight. We work with elite engineering teams in Automotive, Consumer Tech, and advanced manufacturing, where the stakes are high, the complexity is rising, and the pressure to innovate has never been greater. We are changing how engineers work. Come build that future with us.
About the Role
Engineering simulation is about to change fundamentally — and you will be the person who makes that change real for the world's leading product companies. As a Technical Account Manager, you will be on the front lines of deploying AI-driven simulation into live CAE workflows: not as a demo, but as a tool that engineers reach for every day. Working closely with Sales, you will drive the acquisition of new customers and the expansion of existing accounts — acting as a trusted engineering advisor who bridges cutting‑edge AI technology and the real‑world demands of simulation engineers, design teams, and engineering leadership.
The foundation of this role is engineering credibility: you understand how CAE‑driven design processes work, you speak the language of simulation engineers and designers, and you earn trust by understanding problems before proposing solutions.
You’ll thrive in this role if you combine:
- Ability to convince and inspire, backed by deep engineering expertise (CAD/CAE background)
- A natural curiosity for problem discovery and technical exploration
- Experience in engineering software sales or technical consulting
- Structured execution and a commercial mindset
What You’ll Do
- Discover and scope high‑value use cases
- Lead structured discovery sessions with engineering and simulation teams to identify where Neural Concept can create the most impact
- Define use cases with clear success criteria, scoping, and business justification
- Navigate technical complexity and ambiguity to turn exploratory conversations into actionable programs
- Drive customer adoption and expansion
- Build success plans tied to measurable business outcomes (time-to-market, iteration reduction, engineering capacity, quality)
- Plan and execute software demos, prepare tailored presentations
- Monitor usage and engagement, identify risks early, and lead expansion motions alongside Account Executives
- Enable engineering teams in real workflows
- Facilitate structured onboarding, technical deep-dives, and hands‑on workshops to drive adoption and utilisation
- Translate Neural Concept capabilities into the customer's actual design and simulation workflows
- Lead technical project execution
- Coordinate with Application Engineers and R&D when deep technical delivery is required
- Be the voice of the customer
- Capture product feedback, usability issues, and feature requests
- Maintain a tight feedback loop with Product and R&D to influence roadmap priorities
- Communicate impact with clarity
- Report customer health, adoption milestones, and value realisation
- Present outcomes to engineering leaders and steering committees
Success in this role looks like:
- Customers adopt NC into daily engineering workflows
- Engineering champions become internal advocates for Engineering AI transformation
- Renewals and expansions are earned through value
Who You Are
- You have an engineering degree (mechanical, aerospace, automotive, industrial, or similar) and hands‑on experience with CAD/CAE tools and workflows
- You have experience in a customer‑facing role within engineering software (sales, pre‑sales, solutions consulting, technical account management) or engineering consulting
- You understand how simulation‑driven design teams work and what slows them down
- You are genuinely curious: you enjoy exploring technical problems, asking good questions, and connecting engineering pain points to solutions
- You can communicate technical topics clearly to both engineers and executives
- You are proactive, structured, and comfortable navigating ambiguity
- You have a working understanding of AI and machine learning concepts applied to engineering and are keen to guide customers through this transformation
- You are comfortable with scripting or light programming (Python, etc.) at a functional level; deep software development is not expected in this role
Nice‑to‑Have Backgrounds
- Experience in engineering software vendors (Ansys, Altair, Siemens, Dassault Systemes, Autodesk, or similar)
- Engineering or technology consulting (Capgemini, Accenture, specialist CAE consultancies, etc.)
- Experience supporting enterprise accounts and multi‑stakeholder programs
What You Get
- A role at the intersection of engineering, AI, and enterprise value creation
- Direct exposure to world‑class client organizations and complex engineering challenges
- High ownership, autonomy, and visible impact
- A collaborative environment with strong technical talent
- Competitive compensation and growth opportunities as we scale globally
- Hybrid work model and flexible hours (results‑focused culture)
Where You Will Be
Based in the UK (Midlands preferred, with flexibility). 30% travel required (UK & EMEA).
We're proud to be an equal opportunity employer, and we're committed to building a diverse and inclusive environment where you can thrive.
Technical Account Manager - UK in Birmingham employer: Neural Concept
Neural Concept is an exceptional employer, offering a unique opportunity to work at the forefront of engineering and AI innovation. With a strong focus on employee growth, competitive compensation, and a collaborative culture, you will thrive in an environment that values your expertise and encourages autonomy. Based in the UK, you'll engage with world-class clients and complex challenges while enjoying a flexible work model that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager - UK in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the engineering and AI space. Attend industry events, webinars, or even local meetups. The more you engage, the better your chances of landing that Technical Account Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your engineering background and how it relates to AI-driven solutions. Be ready to discuss real-world problems you've solved and how you can bring that experience to their team.
✨Tip Number 3
Prepare for those interviews! Research Neural Concept and understand their products inside out. Think about how you can help their customers adopt AI in their workflows. Tailor your answers to show you’re not just a fit for the role, but a perfect match for their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Technical Account Manager - UK in Birmingham
Some tips for your application 🫡
Show Your Engineering Credibility:Make sure to highlight your engineering background and experience with CAD/CAE tools in your application. We want to see how you can bridge the gap between cutting-edge AI technology and real-world engineering challenges.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Technical Account Manager role. We love seeing candidates who understand our mission and can articulate how they fit into it.
Be Curious and Problem-Solving:Show us your natural curiosity for problem discovery! In your application, share examples of how you've tackled complex engineering problems or explored new technical areas. We value candidates who are proactive and eager to learn.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Neural Concept
✨Know Your Engineering Stuff
Make sure you brush up on your CAD/CAE knowledge. Understand the latest trends in engineering simulation and AI applications. Being able to speak confidently about these topics will show that you’re not just familiar with the tools, but you also understand how they can transform workflows.
✨Prepare for Problem-Solving Questions
Expect questions that assess your ability to identify and solve engineering challenges. Think of specific examples from your past experiences where you’ve successfully navigated technical complexities or helped teams improve their processes. This will demonstrate your problem discovery skills and technical exploration mindset.
✨Showcase Your Communication Skills
As a Technical Account Manager, you’ll need to bridge the gap between engineers and executives. Practice explaining complex technical concepts in simple terms. Prepare to discuss how you’ve effectively communicated with different stakeholders in previous roles, as this will be crucial for building trust and driving customer adoption.
✨Demonstrate Your Curiosity
Be ready to discuss how your natural curiosity has led you to explore new technologies or solutions in your previous roles. Share examples of how you’ve asked insightful questions that uncovered pain points for engineering teams. This will highlight your proactive approach and eagerness to drive transformation.
