At a Glance
- Tasks: Design and maintain resilient infrastructure for AI-powered workflows.
- Company: Join WRITER, a leading enterprise in AI innovation.
- Benefits: Generous PTO, medical insurance, wellness stipends, and competitive compensation.
- Other info: Dynamic team culture with excellent growth opportunities.
- Why this job: Be at the forefront of AI technology and make a real impact.
- Qualifications: 5+ years in infrastructure engineering with strong AI integration experience.
The predicted salary is between 60000 - 66000 £ per year.
About WRITER
WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. We’re proving it’s possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER’s end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company’s data and fueled by WRITER’s enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
About the role
At WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As an Infrastructure engineer, you’ll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. You’ll not just keep the lights on — it’s about pushing the boundaries of what’s possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You’ll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need. This is a hybrid position, based out of our New York City or London hubs. You’ll report to our director of engineering.
What you do
- Technical
- Breadth across disciplines. Bring deep focus to one problem at a time, with the breadth to move between SRE, DevOps, Infrastructure, and Platform work over a quarter or two as the leverage shifts.
- Simplicity / via negativa. Challenge the status quo and remove toil before adding features — automate operational tasks and infrastructure management with Python or Go.
- Breadth across the stack. Design scalable, fault-tolerant infrastructure across AWS (preferred), GCP, and Azure, working fluently across Kubernetes, Helm, Terraform, and the supporting cloud and AI tooling.
- AI in workflow. Run agents in your daily loop to investigate incidents, draft Terraform / Helm changes, write runbooks, scaffold tooling, and review PRs.
- Debugging fluency. Lead incident response, post-mortems, and root-cause analyses — trace failures to the underlying problem.
- Non-technical
- End-to-end ownership. Own the reliability, performance, and efficiency of WRITER’s core services end-to-end.
- Strategic vs. tactical balance. Balance this week’s critical work with the 6–19-month platform direction.
- Cross-functional collaboration. Operate at the seams with product, security, and engineering peers.
What you need
- Technical
- Track record. 5+ years of experience in infrastructure engineering, DevOps, or a similar role.
- Breadth. Experience running containerisation in production, with experience in Helm and Terraform or Pulumi on at least one major cloud.
- AI in workflow. AI is part of how you ship, not a thing you’ve read about.
- First-principles + decision-making. Demonstrated ability to challenge the status quo and propose innovative solutions.
- Reversibility & blast-radius. Make reversible calls by default.
- Non-technical
- Cross-functional collaboration. Excellent communication, collaboration, and problem-solving skills.
- Autonomy & end-to-end ownership. A strong sense of ownership and accountability.
Bonus if you have
- Software-engineering depth. A software-engineering background, not only config and scripting.
Benefits & perks (UK full-time employees):
- Generous PTO, plus company holidays
- Comprehensive medical and dental insurance
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri
- Competitive pension scheme and company contribution
- Annual work-life stipends for wellness and learning
- Company-wide off-sites and team off-sites
- Competitive compensation and company stock options
Infrastructure engineer (UK) employer: Neura Market
Cognition is an exceptional employer, offering a dynamic work environment where innovation thrives and employees are empowered to tackle some of the world's most significant challenges in AI. With a small, talent-dense team comprised of industry leaders from top tech companies, employees benefit from unparalleled mentorship and growth opportunities while contributing to groundbreaking projects like Devin and Windsurf. Located in Europe, our collaborative culture fosters creativity and ambition, making it an ideal place for those looking to make a meaningful impact in the field of applied AI.
