About Us: Neueda is a leading provider of technical and professional learning solutions for market leading finance, insurance, and technology organisations. We have an ambitious vision for growth, supporting organisations on the journey to equipping their people with the skills to achieve and sustain transformation. From onboarding new hires to nurturing senior leaders, we’re with you throughout your technology talent pipeline. We help some of the world’s largest companies empower their people with critical work place skills including AI, data science, and change management. Our flexible learning solutions incorporate impactful virtual, in-classroom and blended learning, led by our experienced, hands-on instructors. Client Operations Lead plays a key role in supporting the successful delivery of online and in-person training programmes within a client environment. Working closely with both Neueda colleagues and client stakeholders, the Client Operations Lead ensures effective resource scheduling, identifies opportunities to improve operational processes, and provides meaningful data analysis and reporting to support decision-making and programme delivery. Maintain accurate and up-to-date records of resource schedules, process changes, and data analysis results. Oversee the planning, execution, and completion of projects. Ensure that projects are delivered on time, within scope, and within budget. Monitor and evaluate team performance, providing regular feedback and conducting performance reviews. Ensure that team members are informed of project updates, changes, and expectations. A minimum of 2-5 years’ experience in a Client facing operations analysis or a similar role. Experience in data analysis, reporting and process improvement, with the ability to interpret data, identify trends and provide insights that support decision-making. Experience managing and developing high-performing teams, including coaching, performance management, workforce planning, and employee engagement. Proficiency in Microsoft 365 applications, including Teams, Outlook, Excel, Power BI, and SharePoint. Exceptional organisational, planning, and problem-solving skills with the ability to manage multiple priorities and workstreams and adapt quicky to changing priorities. Competitive salary and benefits package. Professional development and career growth opportunities.
Business Operations Project Executive in Belfast employer: Neueda
At Neueda, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work culture that fosters professional growth and collaboration. As a Principal Technical Learning Consultant, you will have the opportunity to shape impactful learning solutions for leading financial institutions while enjoying a competitive salary and benefits package in a rapidly growing company. Our commitment to employee development ensures that you will not only contribute to meaningful projects but also advance your career in a role that values your expertise and insights.
