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- Tasks: Lead Customer Success teams across EMEA and drive DevOps adoption.
- Company: A leading force in the DevOps space, powering Fortune 100 software delivery.
- Benefits: Innovative environment with a focus on collaboration and impact.
- Why this job: Make a real difference in customer success within a mission-driven tech company.
- Qualifications: Experience managing technical teams in customer-facing roles and knowledge of DevOps technologies.
- Other info: Opportunity to influence and scale a key function in a global team.
The predicted salary is between 43200 - 72000 £ per year.
This leadership role will see you overseeing Customer Success teams across EMEA, with a core focus on driving the adoption of DevOps practices through a market-leading platform. You will manage both managers and individual contributors, define regional strategy, and act as a technical mentor while partnering cross-functionally to ensure exceptional customer outcomes.
A recognised force in the DevOps space, this company powers software delivery for a large portion of the Fortune 100. With a global team and deep technical roots, they are at the forefront of modern software infrastructure and offer an environment focused on innovation, collaboration, and impact.
Step into a pivotal leadership role driving post-sales strategy across multiple EMEA markets. Collaborate with globally distributed teams using cutting-edge DevOps technologies. Influence and scale a key customer success function within a mission-driven tech company.
To be successful you’ll need to have:
- Experience managing technical teams or managers within a customer-facing post-sales environment.
- Background in DevOps, DevSecOps, CI/CD, or cloud infrastructure technologies.
- Proven track record in strategic account planning and technical adoption initiatives within enterprise software contexts.
Interested to know more? Reach out to me for an initial discussion.
Key words: Customer Success | Post-sales | DevOps | DevSecOps | CI/CD | Cloud Infrastructure | Strategic Accounts | Enterprise Software | SaaS | Technical Leadership
Manager of Customer Success employer: neuco
Contact Detail:
neuco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager of Customer Success
✨Tip Number 1
Network like a pro! Reach out to your connections in the DevOps space and let them know you're on the hunt for a Customer Success role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience in managing technical teams and driving adoption of DevOps practices. Make sure they see how your background aligns perfectly with their needs.
✨Tip Number 3
Prepare for those interviews! Brush up on your knowledge of CI/CD, cloud infrastructure, and strategic account planning. Be ready to discuss how you've successfully led teams in a customer-facing environment and how you can bring that success to their company.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our mission-driven tech company. Plus, it gives you a better chance to stand out in the application process.
We think you need these skills to ace Manager of Customer Success
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing technical teams and your background in DevOps. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: Since this is a leadership role, it’s crucial to demonstrate your ability to manage and mentor teams. Share specific examples of how you've driven success in previous roles, especially in customer-facing environments. We love seeing real-life stories!
Highlight Technical Expertise: Don’t forget to mention your knowledge of DevOps practices, CI/CD, and cloud infrastructure technologies. We’re looking for someone who can influence and scale our customer success function, so make sure your technical chops shine through in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our innovative team!
How to prepare for a job interview at neuco
✨Know Your DevOps Stuff
Make sure you brush up on your knowledge of DevOps, DevSecOps, and CI/CD practices. Be ready to discuss how you've implemented these in past roles and how they can drive customer success. This will show that you’re not just a manager but a technical leader who understands the landscape.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and driven strategic initiatives in a customer-facing environment. Highlight your experience in mentoring others and how you’ve influenced cross-functional collaboration to achieve exceptional outcomes.
✨Understand the Company’s Mission
Research the company’s values and mission in the DevOps space. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals. This shows genuine interest and helps you stand out as a candidate who fits their culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer success and their future strategies in the EMEA market. This not only demonstrates your interest but also gives you insight into whether this role aligns with your career aspirations.
