At a Glance
- Tasks: Lead client service activities and manage key relationships in EMEA.
- Company: Neuberger, a leading independent investment manager with a strong culture of collaboration.
- Benefits: Competitive salary, diverse team environment, and opportunities for professional growth.
- Other info: Join a top-ranked firm with a commitment to diversity and inclusion.
- Why this job: Make a real impact by enhancing client experiences and driving investment success.
- Qualifications: 7+ years in asset management, fluent in Spanish and English, strong analytical skills.
The predicted salary is between 100000 - 150000 £ per year.
About Neuberger: Neuberger was founded in 1939 to do one thing: deliver compelling investment results for our clients over the long term. This remains our singular purpose today, driven by a culture rooted in deep fundamental research, the pursuit of investment insight and continuous innovation on behalf of clients, and facilitated by the free exchange of ideas across a private, independent, employee-owned investment manager. Neuberger is structurally aligned with the long-term interests of our clients. We have no external parent or public shareholders to serve, nor other lines of business to distract us from our core mission, and with our employees and their families invested alongside our clients - plus 100% of employee deferred cash compensation directly linked to team and firm strategies - we are truly in this together.
From offices in 40 cities worldwide, Neuberger manages a range of equity, fixed income, private equity and hedge fund strategies on behalf of institutions, advisors and individual investors worldwide. With more than 700 investment professionals and more than 2,900 employees in total, Neuberger has built a diverse team of individuals united in their commitment to client outcomes and investment excellence. Our culture has afforded us enviable retention rates among our senior investment staff and has earned us citations in the top-ranked firms (among those with 1,000 or more employees) in the Pensions & Investments “Best Places to Work in Money Management” survey each year since 2013.
Overview: To be responsible for the day-to-day activities of Client Service along with the team and serving the needs of a growing client base with a focus on Iberia (Intermediary/Institutional) and Latam (Institutional). Work closely with the respective client coverage team to support clients throughout the full life cycle; ensuring that all clients’ requirements are met. The position requires a strong understanding of the asset management business and an ability to execute on tasks and ensure key stakeholders are kept informed.
Responsibilities:
- Ownership of key client relationships within the region.
- Understand clients’ investment objectives, assigned mandates and portfolio composition & responsibility for ensuring all client reporting and servicing needs are delivered in accordance with client’s requirements and our legal obligations.
- Ensure the timely onboarding of new accounts across our range of UCITS funds, Private fund vehicles and separate accounts.
- Act as an internal advocate for the client; collaborating with senior internal stakeholders.
- Maintain ongoing dialog with our clients, ensuring all servicing needs are delivered upon.
- Demonstrated understanding of the servicing expectations, communication style, and market practices relevant for client base.
- Understanding of regulatory framework and requirements.
- Liaise and establish strong relationships with internal teams to ensure client servicing needs are met.
- Lead initiatives to enhance the client experience for clients.
Key Requirements / Qualifications: (essential unless otherwise stated)
- 7+ years of relevant industry experience, ideally handling Spanish speaking client base.
- Business-fluent Spanish and English required, Portuguese preferred.
- Understanding of equity and fixed income strategies; knowledge of alternatives strategies is preferred.
- Extensive experience in dealing with onboarding (Fund and Segregated accounts) and queries.
- Ability to communicate complex investment, operational, and servicing matters clearly and confidently to sophisticated institutional clients in Spanish and English.
- Partner effectively with Client Coverage, Portfolio Management, Legal, Compliance, Operations, Product, and Reporting teams to deliver a seamless client experience.
- Team player and highly motivated. Highly organized, creative, enthusiastic, self-starter.
- Strong analytical and problem solving, coordination skills.
- Proficient in Microsoft Word, Excel, PowerPoint.
Applicants must be authorized and have the right to work in the country where the role is located without the need for current or future sponsorship. Neuberger is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Client Service – EMEA – Vice President in London employer: Neuberger Berman
Neuberger is an exceptional employer, offering a collaborative and innovative work culture that prioritises employee engagement and client success. With a strong commitment to professional development and a unique employee ownership structure, team members are aligned with the long-term interests of clients, fostering a sense of shared purpose. Located in vibrant cities across EMEA, employees benefit from a diverse and inclusive environment, ensuring meaningful career growth and a rewarding experience in the investment management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service – EMEA – Vice President in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and investment sectors, especially those who might have insights into Neuberger. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by understanding Neuberger’s culture and values. They’re all about client outcomes and investment excellence, so think of examples from your experience that showcase your commitment to these principles.
✨Tip Number 3
Practice your pitch! You’ll want to clearly communicate your understanding of asset management and how you can enhance the client experience. Make sure you can confidently discuss complex investment strategies in both Spanish and English.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Neuberger.
We think you need these skills to ace Client Service – EMEA – Vice President in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Service – EMEA – Vice President. Highlight your relevant experience, especially in asset management and client servicing, and don’t forget to mention your language skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client service and how your background aligns with our mission at Neuberger. Keep it concise but impactful.
Showcase Your Team Spirit:We love team players! In your application, share examples of how you've collaborated with others to enhance client experiences or solve complex problems. It’s all about working together for the best outcomes.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Neuberger Berman
✨Know Your Clients
Before the interview, research Neuberger's client base and their investment objectives. Understanding the specific needs of Iberia and Latam clients will show that you’re not just familiar with the role but also genuinely interested in how to serve those clients effectively.
✨Showcase Your Language Skills
Since business-fluent Spanish and English are essential, be prepared to demonstrate your language proficiency. You might even want to practice discussing complex investment topics in both languages to ensure you're comfortable during the interview.
✨Highlight Your Teamwork Experience
This role requires collaboration with various internal teams. Share specific examples from your past where you successfully partnered with different departments to enhance client experiences. This will illustrate your ability to work as a team player.
✨Prepare for Regulatory Questions
Given the importance of understanding the regulatory framework, brush up on relevant regulations affecting asset management. Be ready to discuss how you’ve navigated compliance issues in previous roles, showcasing your analytical and problem-solving skills.
