EMEA Resilience Risk Manager in London

Operational resilience is a mandatory requirement across EMEA. Regulators across EMEA have now set enforceable standards, with the focus shifting from framework-building to evidence of compliance, testing, and third-party oversight. In order to support this evolution, the Operational Risk and Resilience team is hiring a dedicated Resilience Manager who will be based in the London office.

You will serve two key purposes: firstly, as a key liaison across local and global business functions on risk and resilience matters; and secondly, to provide core support for the execution of the operational risk and resilience frameworks in accordance with best-practice guidance and regulatory requirements. The role will also include the identification and management of operational and resilience risks and issues, as well as the development of solutions and re-engineering of processes to avoid future control and process weaknesses. You will be required to challenge and coordinate front-to-back business management, and collaborate with risk and control colleagues across the global firm. The role will require regular board and senior management engagement.

Primary Responsibilities

• Operational Resilience
  • Managing and maintaining the resilience policies and procedures, such as:
  • Operational Resilience policy
  • Operational Resilience self-assessment document
  • Digital Resilience strategy
  • ICT Risk Management Framework
  • Enhancing the operational resilience programme in line with global regulations, which includes the collection of key risk indicators and reporting to the Board.
  • Undertake the annual refresh of the important business services, resource mapping, and the impact tolerance statements.
  • Conduct scenario testing for the operational resilience important business services.
  • Investigate BCP and technology-related operational risk events, ensuring root cause analysis and control assessments, including deep-dive reviews on significant and complex events.
  • Identify vulnerabilities from the important business services mapping and scenario testing, raise issues and associated actions, and notify responsible owners to ensure completion.
  • Maintain and develop the BCP and Resilience system, Fusion.
  • Act as subject-matter expert for all resilience matters, including upcoming regulatory changes.
  • Review FCA resilience regulatory changes.
  • Run global resilience projects across all Neuberger entities.
  • Provide resilience reporting to the EMEA Risk and Compliance Committee and relevant Boards.
• Business Continuity
  • Managing and maintaining the business continuity policy and procedures (including the Business Continuity plans), such as:
  • Business Continuity policy
  • Business Continuity Executive Group Response Plan
  • Implementing a BIA programme that meets all necessary regulatory requirements.
  • Creation and maintenance of Business Continuity plans across locations and functions.
  • Undertake and develop the Business Continuity testing programme and, where appropriate, the Neuberger Group.
  • Coordinate and run global and regional Business Continuity tabletop exercises, in conjunction with Technology teams.
  • Manage Business Continuity incidents, ensuring the appropriate response and communications are taken.
  • Ensure all key stakeholders, including Business Continuity Coordinators, are trained on their Business Continuity responsibilities.
  • Coordinate and oversee the third-party due diligence processes undertaken by the Senior Relationship Managers, including the creation of bespoke questionnaires.
• ICT Risk Governance
  • Oversight of the ICT Risk Framework, partnering with the first-line IT Risk function, including annual refresh of the Critical and Important Functions (DORA).
  • Chair of the ICT Risk Governance Committee, providing input and challenge.
  • Input into the DORA incident reporting and Register of Information process.
  • Partner with the Information Security team to ensure effective cyber-security resilience.

Key Requirements / Qualifications

• University degree in a related and relevant subject is required.
• Demonstrative experience in an asset/investment management firm as a member of operational/IT risk, BCP, Resilience or internal audit team (2-5 years minimum).
• Ability to develop strong relationships with key stakeholders and delegates across the organization.
• Attention to detail, ability to work to competing deadlines, and a solutions-focused approach.
• Strong organizational, communication and time-management skills are essential.
• Team player with strong work ethic and positive attitude.
• Excellent time-management, organizational skills, and attention to detail.
• Strong oral and written communication skills.
• Strong project-management skills.
• Ability to present to Boards and senior management.
• Track record of working with senior staff.
• Ability to educate and influence.

Neuberger is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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