Sales Account Manager

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

The Sales Account Manager is responsible for re-engaging, retaining and developing dealer partners by consistently delivering our value proposition and delivering sustainable sales growth. Acting as a trusted commercial partner, the Account Manager helps dealer partners improve performance, remain compliant, and achieve sustainable growth through the effective use of our motor finance, insight, and support solutions.

RESPONSIBILITIES

• Building deep understanding of each dealer partner’s business model, objectives, challenges and growth plans.
• Translating our products, services, insight and expertise into clear, dealer specific commercial value.
• Positioning finance, data, regulatory support and operational solutions as enablers of dealer performance, not just funding.
• Providing insight led conversations using market, portfolio and consumer data to inform decision making.
• Acting as a trusted advisor, helping dealers navigate regulatory change, risk, and evolving customer expectations.

Relationship & Value Management

• Managing a book of accounts remotely.
• High-frequency dealer partner touchpoints.
• Maximise dealer value by aligning our value proposition to each partner’s objectives, performance gaps and growth opportunities.
• Deliver balanced performance across sales activity, revenue, margin quality and operational efficiency.
• Support dealer partners to set, track and achieve business, funding and forecourt objectives.
• Identify early indicators of risk or underperformance and take appropriate, timely action to protect outcomes for both parties.
• Educate dealer partners on credit appetite, proposal quality and process efficiency to drive “first call resolution” outcomes.
• Consistently demonstrate the agreed sales and relationship approach when engaging dealer partners.

Territory & Growth Management

• Delivering sustained commercial sales growth, exceeding sales targets and KPIs.
• Manage the territory strategically, using data and insight to prioritise activity and opportunity in an organised manner.
• Identify and convert new business opportunities through targeted prospecting, referrals and networking.
• Develop and execute structured acquisition and growth plans for both new and existing dealer partners.
• Build and maintain a healthy pipeline of opportunities across all stages of the sales process.
• Lead effective negotiations, supported by clear commercial rationale and internal alignment.
• Ensure all dealer visits and engagements are well planned, outcome focused and value led.
• Confidently present finance and digital solutions, clearly articulating dealer benefit and differentiation.

Business Partnering & Collaboration

• Work collaboratively with internal teams including Credit, Operations, Compliance, Marketing, Complaints and Business Assurance to deliver a seamless dealer experience.
• Share insight, feedback and best practice to continuously improve service delivery and proposition effectiveness.
• Monitor service performance against agreed standards and proactively address issues or recurring failures.

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:

• Phone / video selling excellence.
• Objection handling at speed.
• Time management across many accounts.
• Data-driven selling.
• Comfort with scripts and automation tools.
• Experience of successfully working to sales targets and KPI.
• Ability to adapt and pivot in a fast-paced environment.
• Prioritises team goals and supports colleagues to achieve collective outcomes.

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE/ARE:

• Strong experience working within a structured, value led sales process.
• Demonstrated ability to deliver insight driven, engaging and tailored presentations.
• Track record of adding measurable value through relationship management.
• Comfortable working to balanced commercial, quality and activity targets.
• Strong influencing, negotiation and stakeholder management skills.
• High level of digital and IT capability, including PowerPoint, Excel and CRM systems.
• Experience within motor finance, automotive or related financial services sectors.
• Working knowledge of relevant regulatory frameworks (e.g. FCA, CCA, AML, data protection).
• Advanced CRM usage to plan, prioritise and manage territory performance.

We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us or request a call back.

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.