At a Glance
- Tasks: Own customer care activities to ensure top-notch feedback and satisfaction.
- Company: Join a dynamic team focused on exceptional customer experiences.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of room for personal development.
- Why this job: Make a real difference in customer satisfaction and build lasting relationships.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
You will be ultimately responsible for handling activities as outlined below:
- Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.
- Support operational ownership in resolving customer enquiries and complaints within D+1 working days.
- Deliver effective walk off post completion activities that are coordinated by the Customer Manager.
We think you need these skills to ace Customer Liaison Officer in Lutterworth
Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Conflict Resolution
Operational Ownership
