SW Area Administrative Assistant (Community Safety)

Salary: £31,132 per annum
Grade: FRS B
Salary range: £31,132 – £36,723 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: 4 PM on Thursday 2 July 2026

Responsibilities include liaison with members of the public, other agencies, and operational personnel on a daily basis; maintaining detailed administrative systems. The successful candidate will demonstrate experience in office administrative duties, including writing correspondence, using computerised office systems, checking work for errors, producing statistics, and dealing with customers. Professional communication and teamwork are required.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. Anyone who has contact with children, young people or adults at risk will be subject to an enhanced DBS check as part of our commitment to safeguarding.

Assessment Overview:

• Experience of using standard computerised office systems and specialised computer databases together with an understanding of their role in an office environment.
• Experience of organising, planning and prioritising own work; meeting deadlines and targets while working flexibly within a team.
• The ability to communicate with people in a professional and helpful manner in order to exchange information and to offer advice and assistance.
• A thorough understanding of one’s individual responsibility with regard to health and safety practice in the workplace.

Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above. Shortlisted candidates will be invited to attend stage 2. Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted. Stage 2 Assessment for this role is due to take place in mid-July. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements. Should you be shortlisted you may need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.

Benefits of working for the London Fire Brigade:

• 26 days’ holiday plus bank holidays
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Hybrid working is available, subject to business need.
• Free access to the Brigade gym
• Use of the Brigade’s Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loan
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts
• Opportunity to access affordable accommodation

Criminal records check: In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.