At a Glance
- Tasks: Lead service improvement and strategic planning to create the safest community.
- Company: Join Tyne and Wear Fire and Rescue Service, a leader in innovation and response.
- Benefits: Competitive salary, gym access, free parking, and supportive work environment.
- Other info: We value inclusivity and encourage applications from all backgrounds.
- Why this job: Make a real difference in community safety while developing your leadership skills.
- Qualifications: Experience in team management and strong performance management skills required.
The predicted salary is between 46142 - 49282 £ per year.
£46,142 to £49,282 per annum + benefits
Please note: The Service is currently undertaking a job evaluation review across all corporate roles and as a result, the grade and salary associated with this post may be subject to change following completion of the process.
About the role
We are seeking to fill an upcoming vacancy for the role of Service Improvement and Strategy Manager. Reporting directly to Head of Service Improvement, you will be responsible for leading service improvement, assurance and strategic planning activities across the Service, supporting the vision and delivery of Creating the Safest Community. The successful candidate will support our strategic goals by driving key service improvement and assurance activities, as well as supporting the HMICFRS inspection co‑ordination and the wider strategic planning approach within the Service. The successful candidate will be able to demonstrate a firm commitment to inclusivity, fairness, dignity and the highest standards of ethical behaviours and champion these in their day‑to‑day work in compliance with our ethical code of conduct. We welcome applications from all sections of society with the necessary skills, qualifications and experience and encourage applications from underrepresented groups in our workforce or society.
About Tyne and Wear Fire and Rescue Service
Tyne and Wear Fire and Rescue Service are one of the UK’s leading Fire and Rescue Services for responding and innovation. We pride ourselves in striving to ‘Create the Safest Community’ and our dedicated, and diverse workforce are committed to delivering this. Tyne and Wear Fire and Rescue Service Headquarters are located in a purpose built premises based in Washington, within easy reach of the A1 and A19. On site facilities include a staff gym, ample free parking and canteen facilities.
Responsibilities
- Lead and manage the Service Improvement team members, developing an understanding of their roles and responsibilities.
- Lead the Service Improvement approach through facilitation of continuous improvement activities and coordinating recommendations from a range of internal and external sources.
- Work with the Senior Management Group to provide advice, guidance, support and challenge, to ensure continuous improvement and effective collaboration across the service.
Qualifications
We are seeking a candidate who has demonstrable experience of:
- Significant experience of managing and leading teams, including strong performance management skills.
- Experience of liaising with senior managers, both internally and with partner organisations.
- Manage and coordinate complex work activities in a dynamic environment.
Reasonable Adjustments
We are a Disability Confident Employer, and this means we are committed to employing, supporting and promoting people with disabilities in the workplace. If you require any reasonable adjustments to our recruitment processes, please contact us by email and we will review your request. All requests must be sent to.
Pre‑employment Checks
The successful applicant will be subject to our pre‑employment screening process which includes a Standard DBS check relevant to the role, completion of an occupational health medical and a substance abuse test. We will also conduct right to work and reference checks.
Service Improvement and Strategy Manager (Maternity Cover) employer: Networking Women in the Fire Service
Tyne and Wear Fire and Rescue Service is an exceptional employer, dedicated to creating a safe community through innovation and inclusivity. With a strong commitment to employee development, our supportive work culture fosters collaboration and continuous improvement, while our modern headquarters in Washington offers excellent facilities including a gym and ample parking. We value diversity and are proud to be a Disability Confident Employer, ensuring that all employees feel valued and supported in their roles.
Contact Details:
Networking Women in the Fire Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Improvement and Strategy Manager (Maternity Cover)
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We think you need these skills to ace Service Improvement and Strategy Manager (Maternity Cover)
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
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Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Networking Women in the Fire Service and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Networking Women in the Fire Service
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In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Networking Women in the Fire Service will want to see.
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Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Networking Women in the Fire Service. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
