Emergency Communications Operator – 999 Dispatcher in Reading
Emergency Communications Operator – 999 Dispatcher

Emergency Communications Operator – 999 Dispatcher in Reading

Reading Temporary 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle emergency calls and mobilise resources during critical incidents.
  • Company: Regional fire service organisation in Reading with a commitment to diversity.
  • Benefits: Inclusive workplace, various benefits, and a focus on welfare.
  • Why this job: Make a real difference in emergencies while developing vital skills.
  • Qualifications: GCSEs in English and Maths, strong communication skills, and ability to work under pressure.
  • Other info: 3-year fixed term contract with opportunities for personal growth.

The predicted salary is between 30000 - 42000 £ per year.

A regional fire service organization in Reading is seeking a Fire Control Operator for a 3-year fixed term contract. The role involves handling emergency calls, gathering critical information, and mobilizing resources during incidents such as fires and road traffic collisions.

Ideal candidates must have GCSEs in English and Mathematics, strong communication skills, and the ability to work effectively under pressure.

An inclusive workplace that values diversity and offers various benefits is committed to safeguarding and promoting welfare.

Emergency Communications Operator – 999 Dispatcher in Reading employer: Networking Women in the Fire Service

Join a dedicated regional fire service organisation in Reading, where your role as an Emergency Communications Operator will be pivotal in saving lives and supporting the community. We pride ourselves on fostering an inclusive work culture that values diversity, offers comprehensive benefits, and provides ample opportunities for professional growth and development. With a commitment to safeguarding and promoting welfare, you will find meaningful and rewarding employment in a supportive environment.
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Contact Detail:

Networking Women in the Fire Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Emergency Communications Operator – 999 Dispatcher in Reading

Tip Number 1

Practice your communication skills! As a 999 Dispatcher, you'll need to convey information clearly and calmly. Try role-playing emergency scenarios with friends or family to get comfortable with the pressure.

Tip Number 2

Familiarise yourself with emergency protocols. Knowing how to gather critical information quickly can set you apart from other candidates. We recommend checking out resources online or even local training sessions.

Tip Number 3

Stay cool under pressure! The job can be intense, so practice stress management techniques like deep breathing or mindfulness. This will help you stay focused when it matters most.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Emergency Communications Operator – 999 Dispatcher in Reading

Emergency Call Handling
Critical Information Gathering
Resource Mobilisation
Communication Skills
Ability to Work Under Pressure
GCSEs in English
GCSEs in Mathematics
Teamwork
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Communication Skills: Since the role is all about handling emergency calls, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can convey critical information effectively.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention your GCSEs in English and Mathematics and any relevant experience that shows you can handle pressure.

Be Clear and Concise: When writing your application, keep it straightforward. We want to see that you can gather and present information clearly, just like you would in an emergency situation. Avoid fluff and get straight to the point!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and allows you to showcase your interest in joining our inclusive team.

How to prepare for a job interview at Networking Women in the Fire Service

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of an Emergency Communications Operator. Familiarise yourself with the types of incidents you’ll be handling and the importance of gathering critical information quickly. This will help you demonstrate your knowledge and enthusiasm for the role.

Showcase Your Communication Skills

As a dispatcher, clear communication is key. Prepare examples from your past experiences where you effectively communicated under pressure. Practising how you articulate your thoughts can also help you feel more confident during the interview.

Stay Calm Under Pressure

The role requires working in high-pressure situations, so be ready to discuss how you handle stress. Think of specific scenarios where you remained calm and made quick decisions. This will show the interviewers that you can thrive in challenging environments.

Emphasise Your Commitment to Diversity

Since the organisation values diversity, be prepared to discuss how you can contribute to an inclusive workplace. Share any experiences you have that highlight your understanding of different perspectives and your commitment to promoting welfare within a team.

Emergency Communications Operator – 999 Dispatcher in Reading
Networking Women in the Fire Service
Location: Reading

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