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- Tasks: Support staff in upholding ethical standards and manage employee relations cases.
- Company: Join Suffolk Fire and Rescue Service, dedicated to community safety and impactful work.
- Benefits: Enjoy flexible working options, a supportive environment, and diverse staff networks.
- Why this job: Make a real difference in public trust while developing your skills in a meaningful role.
- Qualifications: Experience in managing complex cases and knowledge of UK employment law required.
- Other info: CIPD Level 5 qualification preferred; experience in uniformed services is a plus.
The predicted salary is between 36000 - 60000 £ per year.
About us:
Suffolk Fire and Rescue Serviceprovides a 24 hour, 7 days a week emergency response service to deal with fires, road traffic collisions and a wide range of emergencies. We are committed to supporting our communities in making Suffolk a place where people lead safe and fulfilling lives.Our people are at the heart of what we do and we believe in empowering our employees to deliver meaningful and impactful work that supports us to improve the lives of Suffolk residents. We offer a fantastic working environment, diverse and active staff networks, great flexible working options, and many benefits.
Your role and responsibilities:
As a Professional Standards Officer, you will play a key role in supporting Suffolk Fire and Rescue Service in creating a working environment where staff demonstrate the Fire Service Core Code of Ethics in the day-to-day delivery of their roles. You will be responsible for promoting awareness of values and expected standards of behaviours, as well as managing an employee relations caseload. You’ll provide advice and guidance on professional conduct issues to ensure fair treatment of employees and that policies and processes are followed correctly. Your work will be important in helping us deliver the best possible service and maintaining public trust and confidence.
Your key responsibilities:
- Lead investigations in relation to allegations of discipline, grievance, bullying and harassment
- Provide advice and guidance on professional conduct issues, policies, and processes
- Deliver training to increase awareness and understanding of relevant policies, and expectations around behaviour standards
- Maintain high-quality records and provide detailed reports on cases and professional standards matters
- Identify trends and areas of risk and make recommendations for policy and practice improvements.
What we are looking for:
- Significant experience managing a complex and varied caseload, including discipline, grievance, capability, bullying, and harassment.
- Thorough understanding of UK employment law and the ACAS code of disciplinary and grievance practice.
Exceptional attention to detail and investigative/analytical skills. - Excellent written and verbal communication skills.
Strong interpersonal skills and emotional intelligence.
Ability to manage a high workload and deal with sensitive matters. - Familiarity with data protection laws and freedom of information requirements.
- Experience working in a unionised environment and collaborating with Trade Unions.
- CIPD Level 5 qualification (or equivalent) or demonstrable equivalent experience.
- Experience in a professional standards environment within a uniformed or blue-light service would be useful, but is not essential.
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Professional Standards Officer employer: Networking Women in the Fire Service
Contact Detail:
Networking Women in the Fire Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Standards Officer
✨Tip Number 1
Familiarise yourself with the Fire Service Core Code of Ethics. Understanding these values will not only help you align your approach during interviews but also demonstrate your commitment to the role and the organisation's mission.
✨Tip Number 2
Network with current or former employees of Suffolk Fire and Rescue Service. Engaging with them can provide valuable insights into the organisational culture and expectations, which can be beneficial during your discussions with the hiring team.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage complex caseloads and handle sensitive matters. This will highlight your suitability for the role and your understanding of the challenges involved.
✨Tip Number 4
Stay updated on current UK employment law and ACAS guidelines. Being knowledgeable about these regulations will not only enhance your credibility but also show your proactive approach to professional standards in the workplace.
We think you need these skills to ace Professional Standards Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Professional Standards Officer. Tailor your application to highlight how your experience aligns with the key responsibilities outlined in the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your significant experience managing complex caseloads, particularly in areas like discipline, grievance, and bullying. Use specific examples to demonstrate your understanding of UK employment law and your investigative skills.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application is well-structured and free of errors. Consider including a brief example of how you've effectively communicated complex information in the past.
Demonstrate Emotional Intelligence: Given the sensitive nature of the role, it's important to convey your strong interpersonal skills and emotional intelligence. Share experiences where you've successfully navigated challenging situations or provided support to colleagues in difficult circumstances.
How to prepare for a job interview at Networking Women in the Fire Service
✨Understand the Core Code of Ethics
Familiarise yourself with the Fire Service Core Code of Ethics. Be prepared to discuss how you would promote these values in your role and provide examples from your past experiences that demonstrate your commitment to ethical standards.
✨Showcase Your Investigative Skills
Since the role involves leading investigations, be ready to share specific examples of complex cases you've managed. Highlight your analytical skills and attention to detail, as well as how you approached sensitive matters in previous roles.
✨Demonstrate Knowledge of Employment Law
Brush up on UK employment law and the ACAS code of practice. You may be asked situational questions regarding disciplinary and grievance processes, so having a solid understanding will help you answer confidently.
✨Highlight Your Communication Skills
Excellent written and verbal communication is crucial for this position. Prepare to discuss how you've effectively communicated policies and expectations in the past, and consider bringing examples of reports or training materials you've created.
