At a Glance
- Tasks: Support the Operational Improvement Department with admin tasks and meeting coordination.
- Company: Join the London Fire Brigade, one of the largest firefighting organisations globally.
- Benefits: Enjoy 26 days holiday, hybrid working, gym access, and a contributory pension scheme.
- Other info: Equal opportunities employer with excellent career growth and support networks.
- Why this job: Make a difference in a vital service while developing your skills in a supportive environment.
- Qualifications: Experience in managing work streams and proficiency in Microsoft 365 required.
The predicted salary is between 36723 - 44085 £ per year.
Position Post: Operational Policy & Assurance Admin Officer
Salary: £36,723 per annum
Grade: FRS C
Salary range: £36,723 – £44,085 per annum
Contract type: Permanent
Working pattern: Full‑time
Application closing date: 4 PM on Friday 05 May 2026
Agency Overview: London Fire Brigade (LFB) is London’s fire and rescue service – one of the largest firefighting and rescue organisations in the world. We employ over 5,000 people across operational, control and non‑operational teams, including Fleet, IT, HR, Finance, Procurement and Communications.
Duties and Responsibilities:
- Provide administrative support to the Operational Improvement Department.
- Schedule meetings on Teams and in person, and attend meetings to provide timely and accurate minutes.
- Handle enquiries related to the Incident Monitoring Process Database and the Operations Review Team (ORT).
- Coordinate the development and production of documents with Heads of Services.
- Work collaboratively with internal clients across multiple departments and with external stakeholders.
- Produce detailed written work under tight deadlines, demonstrating strong communication, prioritisation and organisational skills.
- Maintain management processes and systems that deliver clear and actionable information to senior leaders.
- Approve quarterly performance and review reports, securing sign‑off from senior leadership.
- Assist in drawing up meeting agendas, inviting stakeholders and gathering supporting documents.
- Work from other brigade premises as required.
Qualifications & Experience:
- Experience coordinating and managing work streams to achieve organisational objectives.
- Proficiency with Microsoft 365, including Teams, and other information‑technology applications for maintaining management information systems.
- Ability to manage workloads, prioritise effectively, handle changing and conflicting priorities, and meet deadlines.
- Excellent written and oral communication skills, capable of drafting reports, correspondence, policy documents and meeting notes.
All applicants must meet the selection criteria above; evidence will be scored against these competencies.
Equal Opportunity Statement: The London Fire Commissioner is an Equal Opportunities Employer and welcomes applications from all suitably qualified individuals, irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Benefits:
- 26 days’ holiday plus bank holidays, with additional leave between Christmas Day and New Year.
- Family (including maternity) leave and emergency support leave.
- Hybrid working is available, subject to business need.
- Free access to the Brigade gym.
- Use of the Brigade’s Medical Adviser, physiotherapists and fitness advisers.
- Free counselling services.
- Season ticket loan.
- Equality Support Group networks.
- Contributory pension scheme.
- Cycle to work scheme.
- Staff discount scheme, including access to Blue Light Card retail and hospitality discounts.
- Opportunity to access affordable accommodation.
Criminal Records Check: In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a standard criminal records check. All offers of employment are subject to satisfactory disclosure by the London Fire Commission.
Operational Policy & Assurance Admin Officer employer: Networking Women in the Fire Service
The London Fire Brigade is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits such as 26 days of holiday, hybrid working options, and access to fitness and counselling services, employees are empowered to thrive both personally and professionally. Joining LFB means being part of a dedicated team committed to making a difference in the community while enjoying a range of unique advantages in one of the world's largest firefighting organisations.
Contact Details:
Networking Women in the Fire Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operational Policy & Assurance Admin Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the London Fire Brigade on LinkedIn. A friendly chat can give us insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to operational policy and assurance. We can help you with mock interviews to boost your confidence and nail those responses!
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed workloads and prioritised tasks in the past. We want to see that you can handle the heat!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Operational Policy & Assurance Admin Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Operational Policy & Assurance Admin Officer. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, especially since this role involves producing detailed written work. Use bullet points where necessary to make your key points stand out.
Showcase Your Communication Skills:Since excellent written communication is a must for this position, ensure your application reflects that. We’re looking for well-structured sentences and a professional tone, so proofread your work to avoid any typos or errors.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Networking Women in the Fire Service
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Operational Policy & Assurance Admin Officer. Familiarise yourself with the key duties mentioned in the job description, such as providing administrative support and coordinating documents. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this position requires excellent written and oral communication skills, prepare examples of how you've effectively communicated in previous roles. Think about times when you drafted reports or took meeting minutes. Practising these examples will help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisational Skills
The ability to manage workloads and prioritise tasks is crucial for this role. Be ready to discuss specific instances where you successfully handled multiple priorities or tight deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your organisational prowess.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the department's goals, or the challenges they face. This shows your genuine interest in the role and helps you assess if the organisation is the right fit for you.
