At a Glance
- Tasks: Lead service improvement and strategic planning to create the safest community.
- Company: Join Tyne and Wear Fire and Rescue Service, a leader in innovation and response.
- Benefits: Competitive salary, benefits, gym access, and free parking.
- Other info: Dynamic work environment with a commitment to supporting diverse talent.
- Why this job: Make a real impact on community safety while championing inclusivity and ethical standards.
- Qualifications: Experience in team management and liaising with senior managers required.
The predicted salary is between 46142 - 49282 £ per year.
£46,142 to £49,282 per annum + benefits
Please note: The Service is currently undertaking a job evaluation review across all corporate roles and as a result, the grade and salary associated with this post may be subject to change following completion of the process.
About the role
We are seeking to fill an upcoming vacancy for the role of Service Improvement and Strategy Manager. Reporting directly to Head of Service Improvement, you will be responsible for leading service improvement, assurance and strategic planning activities across the Service, supporting the vision and delivery of Creating the Safest Community.
The successful candidate will support our strategic goals by driving key service improvement and assurance activities, as well as supporting the HMICFRS inspection co‑ordination and the wider strategic planning approach within the Service. The successful candidate will be able to demonstrate a firm commitment to inclusivity, fairness, dignity and the highest standards of ethical behaviours and champion these in their day‑to‑day work in compliance with our ethical code of conduct.
We welcome applications from all sections of society with the necessary skills, qualifications and experience and encourage applications from underrepresented groups in our workforce or society.
About Tyne and Wear Fire and Rescue Service
Tyne and Wear Fire and Rescue Service are one of the UK’s leading Fire and Rescue Services for responding and innovation. We pride ourselves in striving to ‘Create the Safest Community’ and our dedicated, and diverse workforce are committed to delivering this. Tyne and Wear Fire and Rescue Service Headquarters are located in a purpose built premises based in Washington, within easy reach of the A1 and A19. On site facilities include a staff gym, ample free parking and canteen facilities.
Responsibilities
As the Service Improvement and Strategy Manager you will:
- Lead and manage the Service Improvement team members, developing an understanding of their roles and responsibilities.
- Lead the Service Improvement approach through facilitation of continuous improvement activities and coordinating recommendations from a range of internal and external sources.
- Work with the Senior Management Group to provide advice, guidance, support and challenge, to ensure continuous improvement and effective collaboration across the service.
Qualifications
We are seeking a candidate who has demonstrable experience of:
- Significant experience of managing and leading teams, including strong performance management skills.
- Experience of liaising with senior managers, both internally and with partner organisations.
- Manage and coordinate complex work activities in a dynamic environment.
Reasonable Adjustments
We are a Disability Confident Employer, and this means we are committed to employing, supporting and promoting people with disabilities in the workplace. If you require any reasonable adjustments to our recruitment processes, please contact us by email and we will review your request. All requests must be sent to recruitment@twfire.gov.uk
Pre‑employment Checks
The successful applicant will be subject to our pre‑employment screening process which includes a Standard DBS check relevant to the role, completion of an occupational health medical and a substance abuse test. We will also conduct right to work and reference checks.
Service Improvement and Strategy Manager (Maternity Cover) in North East employer: Networking Women in the Fire Service
Tyne and Wear Fire and Rescue Service is an exceptional employer dedicated to creating a safe community through innovation and inclusivity. Located in Washington, our modern headquarters offers excellent facilities including a staff gym and ample parking, fostering a supportive work culture that prioritises employee well-being and professional growth. We are committed to diversity and provide opportunities for all employees to thrive, making us a rewarding place to build a meaningful career.
Contact Details:
Networking Women in the Fire Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Improvement and Strategy Manager (Maternity Cover) in North East
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We think you need these skills to ace Service Improvement and Strategy Manager (Maternity Cover) in North East
Some tips for your application 🫡
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How to prepare for a job interview at Networking Women in the Fire Service
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at Networking Women in the Fire Service. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
