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- Tasks: Manage staffing records and support workforce planning for Tyne & Wear Fire & Rescue Service.
- Company: Join the dedicated team at Tyne & Wear Fire & Rescue Service headquarters.
- Benefits: Earn £13.90 to £14.59 per hour plus benefits, working part-time.
- Other info: Flexible part-time role with opportunities for personal growth and development.
- Why this job: Make a difference in public safety while gaining valuable administrative experience.
- Qualifications: Experience in administration and strong IT skills required.
The predicted salary is between 13.9 - 14.59 £ per hour.
Part‑time position (2 days, 15 hours per week) offered as part of a job share arrangement.
Pay: £13.90 to £14.59 per hour + benefits (pro‑rata).
Location: Tyne & Wear Fire & Rescue Service headquarters in Washington.
About the role
We are seeking to fill an upcoming vacancy for the role of Service Delivery Staffing & Training Administrator. Reporting directly to the Watch Manager Staffing & Training you will be responsible for ensuring Tyne & Wear Fire & Rescue Service has the right people, in the right place, at the right time so that services can operate safely and efficiently. The successful candidate will demonstrate a strong commitment to the TWFRS Values of Safety, Integrity, Inclusivity and Learning, and champion these in day‑to‑day work, and uphold the highest standards of ethical behaviour in compliance with the ethical code of conduct. We welcome applications from all sections of society with the necessary skills, qualifications and experience and encourage applications from underrepresented groups in our workforce or society.
Responsibilities
- Maintain accurate staffing records for operational and support staff.
- Assist with duty system administration, including watches, shifts and availability.
- Process staffing changes, including starters, leavers, role changes and temporary assignments.
- Monitor and report on staffing levels, vacancies and resilience.
- Liaise with Service Delivery managers to support effective workforce planning.
- Ensure compliance with working time regulations, rest periods and contractual terms.
Qualifications & Experience
- Demonstrable experience as an administrator or qualification in an administrative related subject.
- Experience with IT, good typing skills, confident using email, word processors, presentations and spreadsheets.
- Strong communication skills, acting as first point of contact for staffing queries from managers and operational staff.
- Ability to analyse data and produce reports to inform management decision making and resource planning.
- Experience maintaining accurate workforce records, ensuring data integrity, confidentiality and compliance.
Selection Process
- Advert closes – Friday 15th May 2026
- Notification of shortlist – Week commencing 18th May 2026
- Interview – Week commencing 25th May 2026
Applicants are required to submit a supporting statement of no more than 1000 words. For further information, contact Station Manager Simon Kirsopp via simon.kirsopp@twfire.gov.uk.
Reasonable Adjustments
We are a Disability Confident Leader. If you require reasonable adjustments to the recruitment process, email recruitment@twfire.gov.uk.
Safer Recruitment
We are committed to safeguarding and promoting the welfare of adults, children and young people. Pre‑employment checks Successful applicants will be subject to DBS checks, occupational health medical, substance abuse test, right‑to‑work and reference checks.
Application deadline: No later than 12 noon on Friday 15th May 2026.
Service Delivery Staffing and Training Administrator – Part Time (2 days 15 hours per week) in North East employer: Networking Women in the Fire Service
Contact Detail:
Networking Women in the Fire Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Staffing and Training Administrator – Part Time (2 days 15 hours per week) in North East
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Tyne & Wear Fire & Rescue Service. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching the organisation's values. Make sure you can demonstrate how you embody Safety, Integrity, Inclusivity, and Learning in your past experiences. This will show you're a perfect fit!
✨Tip Number 3
Practice common interview questions with a mate or in front of the mirror. The more comfortable you are speaking about your skills and experiences, the more confident you'll feel during the actual interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Tyne & Wear Fire & Rescue Service.
We think you need these skills to ace Service Delivery Staffing and Training Administrator – Part Time (2 days 15 hours per week) in North East
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your skills and experiences align with the role. We want to see how you embody the TWFRS values of Safety, Integrity, Inclusivity, and Learning in your previous work.
Show Off Your Admin Skills: Since this role is all about administration, don’t forget to showcase your experience with maintaining accurate records and using IT tools. We love seeing examples of how you've managed data and supported workforce planning in the past!
Keep It Concise: Remember, you’ve got a 1000-word limit for your supporting statement. Be clear and concise, focusing on the most relevant experiences that demonstrate your fit for the role. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re tech-savvy, which is a bonus for this role!
How to prepare for a job interview at Networking Women in the Fire Service
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Delivery Staffing and Training Administrator. Familiarise yourself with staffing records, duty systems, and compliance regulations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As the first point of contact for staffing queries, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, whether it's resolving issues or liaising with managers. This will demonstrate your ability to handle the demands of the position.
✨Highlight Your IT Proficiency
Since the role requires good typing skills and experience with various software, be ready to discuss your IT skills. Bring up specific tools you've used, like spreadsheets for data analysis or word processors for report writing. This will reassure them that you can manage the administrative tasks efficiently.
✨Emphasise Your Commitment to Values
The Tyne & Wear Fire & Rescue Service values Safety, Integrity, Inclusivity, and Learning. Think of examples from your past experiences that align with these values. Showing that you embody these principles will set you apart as a candidate who fits well within their culture.