At a Glance
- Tasks: Support the Operational Improvement Department with admin tasks and meeting coordination.
- Company: Join the London Fire Brigade, one of the largest firefighting organisations globally.
- Benefits: Enjoy 26 days holiday, hybrid working, gym access, and a contributory pension scheme.
- Other info: Equal opportunities employer with excellent career growth and support networks.
- Why this job: Make a difference in a vital service while developing your skills in a supportive environment.
- Qualifications: Experience in managing work streams and proficiency in Microsoft 365 required.
The predicted salary is between 36723 - 44085 £ per year.
Salary: £36,723 per annum
Grade: FRS C
Salary range: £36,723 – £44,085 per annum
Contract type: Permanent
Working pattern: Full‑time
Application closing date: 4 PM on Friday 05 May 2026
Agency Overview
London Fire Brigade (LFB) is London’s fire and rescue service – one of the largest firefighting and rescue organisations in the world. We employ over 5,000 people across operational, control and non‑operational teams, including Fleet, IT, HR, Finance, Procurement and Communications.
Duties and Responsibilities
- Provide administrative support to the Operational Improvement Department.
- Schedule meetings on Teams and in person, and attend meetings to provide timely and accurate minutes.
- Handle enquiries related to the Incident Monitoring Process Database and the Operations Review Team (ORT).
- Coordinate the development and production of documents with Heads of Services.
- Work collaboratively with internal clients across multiple departments and with external stakeholders.
- Produce detailed written work under tight deadlines, demonstrating strong communication, prioritisation and organisational skills.
- Maintain management processes and systems that deliver clear and actionable information to senior leaders.
- Approve quarterly performance and review reports, securing sign‑off from senior leadership.
- Assist in drawing up meeting agendas, inviting stakeholders and gathering supporting documents.
- Work from other brigade premises as required.
Qualifications & Experience
- Experience coordinating and managing work streams to achieve organisational objectives.
- Proficiency with Microsoft 365, including Teams, and other information‑technology applications for maintaining management information systems.
- Ability to manage workloads, prioritise effectively, handle changing and conflicting priorities, and meet deadlines.
- Excellent written and oral communication skills, capable of drafting reports, correspondence, policy documents and meeting notes.
All applicants must meet the selection criteria above; evidence will be scored against these competencies.
Equal Opportunity Statement
The London Fire Commissioner is an Equal Opportunities Employer and welcomes applications from all suitably qualified individuals, irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Benefits
- 26 days’ holiday plus bank holidays, with additional leave between Christmas Day and New Year.
- Family (including maternity) leave and emergency support leave.
- Hybrid working is available, subject to business need.
- Free access to the Brigade gym.
- Use of the Brigade’s Medical Adviser, physiotherapists and fitness advisers.
- Free counselling services.
- Season ticket loan.
- Equality Support Group networks.
- Contributory pension scheme.
- Cycle to work scheme.
- Staff discount scheme, including access to Blue Light Card retail and hospitality discounts.
- Opportunity to access affordable accommodation.
Criminal Records Check
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a standard criminal records check. All offers of employment are subject to satisfactory disclosure by the London Fire Commission.
Operational Policy & Assurance Admin Officer in London employer: Networking Women in the Fire Service
The London Fire Brigade is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits such as 26 days of holiday, hybrid working options, and access to health and fitness resources, employees are empowered to thrive both personally and professionally. Joining LFB means being part of a dedicated team committed to making a difference in the community while enjoying a range of unique advantages in one of the world's largest firefighting organisations.
Contact Details:
Networking Women in the Fire Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operational Policy & Assurance Admin Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the London Fire Brigade on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to operational policy and assurance. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your tech skills! Since proficiency with Microsoft 365 is key, make sure you’re comfortable with Teams and other applications. Maybe even create a mock project to demonstrate your abilities during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at the London Fire Brigade.
We think you need these skills to ace Operational Policy & Assurance Admin Officer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Operational Policy & Assurance Admin Officer. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills:Since this role requires excellent written communication, ensure your application is clear and concise. Use proper grammar and structure your thoughts well. Remember, we’re looking for someone who can draft reports and meeting notes effectively!
Highlight Your Organisational Skills:This position involves managing multiple tasks and deadlines, so be sure to mention any experience you have in coordinating work streams or handling conflicting priorities. We love seeing examples of how you’ve successfully managed your workload in the past!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Networking Women in the Fire Service
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Operational Policy & Assurance Admin Officer. Familiarise yourself with the key duties like scheduling meetings, handling enquiries, and producing documents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this position requires excellent written and oral communication skills, prepare examples of how you've effectively communicated in previous roles. Think about times when you drafted reports or took minutes during meetings. Being able to articulate these experiences will set you apart from other candidates.
✨Demonstrate Your Organisational Skills
The job involves managing workloads and prioritising tasks under tight deadlines. Be ready to discuss specific strategies you've used to stay organised and manage conflicting priorities. You could even bring a sample of a project plan or a timeline you've created in the past to illustrate your point.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the department's goals, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
