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- Tasks: Create and manage engaging digital content for NFCC's online platforms.
- Company: Join a forward-thinking organisation dedicated to supporting fire and rescue services.
- Benefits: Enjoy 26 days of annual leave, remote work, and a focus on personal development.
- Other info: Collaborative team environment with opportunities for growth and learning.
- Why this job: Make a real difference in digital communications while enhancing your skills.
- Qualifications: Experience with WordPress, social media, and basic digital design required.
The predicted salary is between 30000 - 30000 £ per year.
The Digital Content Officer will support the implementation of digital communications plans that will help NFCC to deliver on its vision of being a digital first service to support fire and rescue services and the communities they serve. This will include developing and enhancing NFCC’s digital presence across the corporate website, online engagement platforms, and wider online and social media channels. The postholder will work to support the Digital Communications Manager and wider Communications team in the implementation of our Digital Communications Strategy which seeks to establish NFCC platforms as the go-to place on information about our work and resources. They will work closely with the Content and Guidance, IT and Digital Transformation teams, and other departments, to help establish and maintain a standard of excellence across website content, social media, and elements of digital design.
Responsibilities
- Website content: Upload content across NFCC’s website and NFCC Connect, ensuring it is well-structured and aligned with NFCC’s style, accessibility, and quality standards. Be involved in the development of web templates to support a variety of NFCC products. Work within bespoke WordPress modules to implement agreed edits and upload content. Work with content owners to make best use of existing branding guidelines and templates for NFCC products. Work with internal content owners to prepare and publish digital content, ensuring consistent style and adherence to NFCC brand guidelines. Ensure all NFCC content adheres to WCAG 2.2 AA standards.
- Social Media: Schedule, publish and monitor social media content across NFCC’s channels (currently X, Facebook, LinkedIn and YouTube), ensuring posts are timely, engaging and consistent with agreed communication plans. Identify opportunities for promotion of NFCC products and fire and rescue service activities in a coordinated way across digital platforms. Working closely with the media team, identify engagement opportunities by monitoring news, sector developments and platform activity. Track and flag emerging issues, misinformation risks or reputational concerns across social platforms.
- Digital Design & Asset Production: Produce and edit basic digital assets (e.g., social graphics, web banners, visuals for newsletters), following NFCC brand and design templates. Collaborate with colleagues to prepare materials for campaigns, webinars, and NFCC events.
- Additional Duties: Provide wider communications support when required, including drafting short articles, internal updates, and member communications. Participate in NFCC events, conferences, team away days and in-person meetings as required (travel costs covered). Undertake other duties consistent with the role’s purpose, supporting the overall aims of the Communications and Public Affairs team.
Qualifications
- Demonstrable experience of WordPress or similar content management systems.
- Understanding and proven ability to use HTML to adapt web content where needed.
- Experience delivering projects in a communications environment.
- A working knowledge of digital concepts and best practice, including digital design, accessibility, user experience (UX) design and user interface (UI) design.
- Experience in designing and delivering graphics, editing images, and basic web design.
- Experience using the Adobe suite, especially Illustrator, Premier Pro, and InDesign or functionally similar software.
- An understanding of copywriting and editing suitable for a range of digital platforms.
- Proven track record in successfully driving social media activity as part of an integrated digital communications plan.
- Ability to work to tight deadlines and maintain focus on longer-term priorities.
- Excellent wider digital skills, including competent use of the entire M365 suite.
- Commitment to professional development and a ‘returning with learning’ programme to support the wider development of the Comms team.
Benefits
We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words – we put them into action daily. We offer an enhanced annual leave allowance of 26 days (pro‑rata) plus.
Digital Content Officer – NFCC in London employer: Networking Women in the Fire Service
Contact Detail:
Networking Women in the Fire Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Content Officer – NFCC in London
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those connected to NFCC. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your digital skills! Create a portfolio showcasing your best work in web content, social media, and digital design. This is your chance to shine and demonstrate how you can enhance NFCC’s online presence.
✨Tip Number 3
Be proactive! Don’t just wait for job openings. Reach out to NFCC directly through our website and express your interest. Sometimes, the best opportunities come from a simple message.
✨Tip Number 4
Stay updated on industry trends! Follow NFCC and similar organisations on social media. Engaging with their content shows your enthusiasm and keeps you informed about what’s happening in the field.
We think you need these skills to ace Digital Content Officer – NFCC in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Content Officer role. Highlight your experience with WordPress, social media management, and digital design, as these are key aspects of the job. We want to see how your skills align with our mission at NFCC!
Showcase Your Creativity: Don’t hold back on displaying your creative flair! Include examples of digital assets you've produced or campaigns you've worked on. This will help us see your potential in enhancing NFCC’s digital presence and engaging our audience effectively.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively across various platforms, so show us you can do that right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re keen on being part of our team and understand the importance of digital communication!
How to prepare for a job interview at Networking Women in the Fire Service
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of digital content management, especially WordPress and HTML. Be ready to discuss how you've used these tools in past roles, as well as any experience you have with social media platforms and digital design.
✨Showcase Your Creativity
Prepare a portfolio of your previous work that highlights your skills in creating engaging digital content. Whether it's social media posts, web graphics, or articles, having tangible examples will help demonstrate your capabilities and creativity.
✨Understand NFCC's Mission
Familiarise yourself with NFCC’s vision and current digital communications strategy. Being able to articulate how your skills can contribute to their goals will show that you're genuinely interested in the role and understand its importance.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing misinformation on social media or collaborating with different teams. Think through some scenarios in advance so you can provide thoughtful, structured responses during the interview.