ICT System Manager

ICT System Manager

Full-Time 41177 - 45529 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage ICT systems to support a modern Blue Light Service and ensure they meet user needs.
  • Company: Join Leicestershire Fire and Rescue Service, a forward-looking organisation committed to community service.
  • Benefits: Enjoy a competitive salary, flexible working, generous leave, and professional development support.
  • Other info: Hybrid working options available; commitment to equality, diversity, and inclusion.
  • Why this job: Make a real difference in public service while advancing your ICT career in a supportive environment.
  • Qualifications: Experience in ICT systems management and a passion for technology and problem-solving.

The predicted salary is between 41177 - 45529 £ per year.

An exciting opportunity to join a forward-looking ICT Team and help shape the systems that support a modern Blue Light Service. Working alongside our experienced System Management Team you will help ensure that Leicestershire Fire and Rescue Service (LFRS) have the right systems in place to deliver quality services that enable our Service to deliver for our communities.

You will take ownership of a portfolio of related ICT Systems, helping to ensure they remain secure, effective and aligned to organisational and user requirements. You will be responsible for making sure our systems are correctly procured, and Supplier Contracts are well managed. Working with our users and suppliers you will ensure they are resilient, meet our required Service Levels and deliver value for money.

As part of the wider ICT team, you will be working with Service Colleagues to resolve issues and deliver change. You will ensure user guides and procedures are correct and up to date, and that staff are suitably trained in the operation of our Systems. You will also have the opportunity to contribute to key System delivery projects within the Service.

Above all, we are looking for candidates who can demonstrate the capability, motivation and potential to excel in this broad and challenging role. This may be an excellent opportunity for someone looking to take the next step in their ICT career.

We are keen to hear from candidates who can demonstrate strong transferable skills, a willingness to learn and the ability to develop into the role. Experience supporting, administering, developing or managing ICT systems and services would be beneficial, as would exposure to areas such as system administration, procurement and contract management, user training, change management, system configuration, incident management and problem management.

If you are passionate about helping people get the most from technology, enjoy solving problems and are motivated by the opportunity to make a real difference in a public service organisation, we would like to hear from you.

Benefits you will receive:

  • Competitive salary
  • Flexible working
  • Generous leave entitlement plus public holidays
  • Full support for ongoing professional development
  • On-site gym facilities
  • Free onsite parking
  • Access to an emergency services "Blue Light" discount card
  • Use of our in-house occupational health unit, which includes fitness support
  • Access to the Service’s 24/7 Employee Assistance Programme
  • Public sector pension (subject to pension scheme rules)

Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Safer recruitment practices, including identity, reference, and appropriate criminal record checks, will be applied throughout the recruitment process.

Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance or Lifetime Allowance implications.

Hybrid working may be considered for this role.

Closing date: 23:59 23 September 2026

Interview and test date: w/c 5 October 2026

ICT System Manager employer: Networking Women in the Fire Service

Leicestershire Fire and Rescue Service is an exceptional employer, offering a fulfilling part-time role as a Systems Accountant within a community-focused organisation dedicated to safety and inclusivity. With competitive salaries, flexible working hours, generous leave entitlements, and robust professional development support, employees thrive in a culture that values diversity and well-being. The unique benefits of working in this dynamic environment include access to on-site gym facilities, a public sector pension scheme, and a commitment to safeguarding the welfare of all individuals in the community.

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Contact Details:

Networking Women in the Fire Service Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ICT System Manager

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Networking Women in the Fire Service values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Networking Women in the Fire Service might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Networking Women in the Fire Service!

Direct Apply to Networking Women in the Fire Service

Let's not forget to apply directly through the Networking Women in the Fire Service website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace ICT System Manager

ICT System Management
System Administration
Procurement
Contract Management
User Training
Change Management
System Configuration

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Networking Women in the Fire Service.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Networking Women in the Fire Service. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Networking Women in the Fire Service

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.