At a Glance
- Tasks: Support critical systems that dispatch fire crews and ensure data integrity.
- Company: Join the Essex County Fire and Rescue Service, a supportive and inclusive team.
- Benefits: Enjoy a competitive salary, flexible working arrangements, and a focus on employee wellbeing.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community by supporting frontline response efforts.
- Qualifications: Passion for data, excellent administration skills, and experience in application management.
The predicted salary is between 34434 - 37280 £ per year.
Contract: Permanent
Working Hours: 37
Salary: £34,434.00 – £37,280.00 pa
Location: Service Head Quarters, Kelvedon Park
Closing Date: Sunday, 5th July 2026
We are open to discuss working arrangements including flexibility over hours, however the expectation is that, as this role supports such a critical system, it will be based at Service Headquarters, and you will be expected to attend the Service premises for 5 days a week.
The Role
Are you looking for an exciting opportunity in digital, data and technology? This is the chance to work closely with our Control Room colleagues by supporting the systems which dispatch our crews and fire engines to our Essex communities. Our friendly and inclusive ICT team are searching for a new Incident Systems and Data Officer to support Guardian Command, our Service mobilisation system. Experience in application management and configuration, managing different stakeholders, and demonstrable commitment to our blue light mission is beneficial.
What You Will Be Working On
The successful applicant will ensure system data integrity through collaboration with colleagues across our Fire Service, resolving operational system issues, managing workflows and testing upgrades, improvements and service requests. Working with the Data and Systems officers in the ICT team will provide opportunities to configure and support other Service critical systems. Responsibility of maintaining supporting documentation and storing of risk information will ensure safe mobilisation of the Service’s Frontline Resources in line with the Service’s Safeguarding Policy.
What Are We Looking For?
We are looking for someone with passion for the high-quality data and systems that underpins our missions, alongside an interest in supporting frontline response. We would love to find someone with excellent administration skills, who enjoys communicating and working with colleagues to further improve our digital systems and our ways of working.
If you are an internal candidate, you should have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting.
How to apply
Please submit a CV detailing a minimum of five years employment and/or education history, along with a supporting statement of no more than 750 words that demonstrates how you meet the essential criteria detailed in the Person Specification. You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications).
Assessment and selection
The assessment and selection approach will be:
- Stage 1 (w/c 6th July ’26) Application & shortlisting (assessment of your supporting statement will be made against the essential criteria)
- Stage 2 (w/c 20th July ’26) Role specific panel interview
Should you wish to have an informal discussion with regards to the role, please contact Rachel Drew or Angela Crook via email.
Our Culture and Benefits
Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. You can find out more about our benefits on our website.
Important Information for Firefighter Pension Scheme Pensioners
If you are currently in receipt of a pension from the Firefighter Pension Scheme, please note that taking up this role may affect your pension. Under pension abatement rules, if your earnings in this role, when combined with your pension, exceed your pre-retirement salary (adjusted for inflation), your pension may be reduced. For further guidance, please contact our Pensions team.
Safeguarding
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service. You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying. This role will be subject to a Disclosure and Barring Service (DBS) check.
Disability Confident
We are an equal opportunity, Disability Confident, employer who welcomes applications from all backgrounds. We value diversity and are committed to creating a workplace where everyone is treated with dignity and respect. Applications are considered solely on merit. Should you wish to discuss support, or access further information, from one of these groups, please contact us.
You can find out more about Essex County Fire & Rescue Service via our website and about our vacancies and application processes via our recruitment page.
Incident Systems and Data Support Officer in Essex employer: Networking Women in the Fire Service
Essex County Fire and Rescue Service is an exceptional employer that prioritises the wellbeing of its employees while fostering a friendly and inclusive work culture. Located at the Service Headquarters in Kelvedon Park, this role offers a unique opportunity to contribute to the vital mission of supporting frontline response through high-quality data and systems, with ample opportunities for professional growth and collaboration within a dedicated ICT team.
Contact Details:
Networking Women in the Fire Service Recruitment Team
StudySmarter Expert Advice🤫
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We think you need these skills to ace Incident Systems and Data Support Officer in Essex
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