At a Glance
- Tasks: Support NWFRS employees with application queries and learn ICT processes.
- Company: Join the North Wales Fire and Rescue Service, a vital community organisation.
- Benefits: Competitive salary, training opportunities, and a chance to make a real difference.
- Other info: Enjoy a supportive team environment with growth potential.
- Why this job: Kickstart your career in tech while supporting a mission that saves lives.
- Qualifications: Basic Welsh skills and strong communication; training provided.
The predicted salary is between 27694 - 28598 € per year.
Information Technology Department, Conwy
Employment Details
- Permanent, 37 hours per week
- Entry Level – NWFRS Grade 04 £27,694 to £28,598 per annum
- Progressing to NWFRS Grade 06 £31,537 to £34,434 per annum
Job Overview
We are looking for an Applications Apprentice to join our busy ICT Department, which is normally located at our offices in Conwy. This new role offers a unique opportunity to join a close‑knit team of specialists in infrastructure, desktop support, transformation, and project management. Working closely with the ICT MIS Manager and the Applications Officer, you will receive training and develop whilst studying towards a Digital Skills for Business Level 3 Diploma.
Responsibilities
- Provide efficient Application Support for NWFRS employees.
- Assist the MIS Manager in the delivery of ICT’s Application Support and contribute to the ICT Department as a whole.
- Manage simple, minimal impact user queries with supervision while learning the supported business application and service desk process.
- Learn and undertake upgrade processes, supplier interaction procedures, assist with configuration tasks, and support simple problem solving.
Qualifications
- Basic Welsh language skills required; training to achieve Level 2 proficiency by the end of the 12‑month probation period will be provided if needed.
- Standard DBS check required for the position.
- Strong communication skills and ability to work collaboratively.
- Technical aptitude and willingness to learn across a range of ICT functions.
Benefits
As part of the North Wales Fire and Rescue Service, you will be integral to ensuring our systems run smoothly 24/7, directly supporting the mission of protecting lives, property, and the environment.
ICT Applications Apprentice in Conwy employer: Networking Women in the Fire Service
Joining the North Wales Fire and Rescue Service as an ICT Applications Apprentice offers a unique opportunity to be part of a dedicated team committed to public safety and community service. With a focus on employee development, you will receive comprehensive training while working towards a Digital Skills for Business Level 3 Diploma, all within a supportive and collaborative work culture. Located in Conwy, this role not only provides competitive salary progression but also the chance to make a meaningful impact in your local community.
Contact Detail:
Networking Women in the Fire Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Applications Apprentice in Conwy
✨Tip Number 1
Network like a pro! Reach out to current employees at NWFRS or similar organisations on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to ICT applications. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your passion for technology! During interviews, share any personal projects or experiences that highlight your technical skills and eagerness to learn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace ICT Applications Apprentice in Conwy
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of ICT Applications Apprentice. We want to see your passion for technology and how you can contribute to our team!
Show Off Your Communication Skills:Since strong communication is key in this role, don’t shy away from showcasing your ability to work collaboratively. Use examples from your past experiences where you’ve successfully communicated or worked in a team.
Highlight Your Willingness to Learn:We’re looking for someone eager to learn and grow. Make sure to mention any relevant courses or training you’ve undertaken, and express your enthusiasm for developing your skills in ICT.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Networking Women in the Fire Service
✨Know Your Stuff
Make sure you understand the basics of ICT applications and support. Brush up on common software used in the industry and be ready to discuss how you can contribute to the team. Showing that you’ve done your homework will impress the interviewers.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a colleague with a tech issue, so think about how you’d break it down for someone who isn’t tech-savvy.
✨Demonstrate Your Willingness to Learn
This position is all about growth, so highlight your eagerness to learn new skills. Share examples of times when you’ve quickly picked up new technologies or processes, and express your excitement about the training opportunities available.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of projects you’ll be involved in, and the training process. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
