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- Tasks: Investigate complaints, conduct interviews, and present findings to ensure resolution.
- Company: Join Dorset & Wiltshire Fire and Rescue Service, dedicated to saving lives and enhancing community safety.
- Benefits: Enjoy flexible working hours, generous leave, and a supportive work environment with health services.
- Why this job: Make a real impact in your community while developing valuable skills in a dynamic team.
- Qualifications: Experience in investigations and knowledge of Employment Legislation are essential.
- Other info: Full driving licence required; we welcome diverse applicants and offer reasonable adjustments.
The predicted salary is between 31900 - 36700 £ per year.
Grade: F
Salary:
- Full time salary based on 37 hours per week: £37,938 per annum (rising by annual increments to £40,476 per annum).
- Part time salary based on 18.5 hours per week: £18,969 per annum (rising by annual increments to £20,238 per annum).
Hours: We are looking to recruit for two positions; these could be made up of full time or part time hours and we are flexible on these working hours as long as the total available hours are met. Please indicate your preferred working hours on the application form and note that the minimum number of hours available per week is 18.5.
Location: The service encourages flexible working and is open to flexible working options. The role will be based at Service Headquarters, Salisbury with the flexibility to work from home / DWFRS Stations / Support Offices and we would welcome a conversation with the successful candidate on what type of flexible working arrangement will work best for you. There will be a requirement to attend your base location approximately 3 days a week for key activities and meetings.
Appointment Type: Permanent
This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. Without them, we couldn’t do it.
We offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly schemes including 39 weeks’ full pay during maternity leave (subject to qualifying criteria) and health & well-being services.
As a Compliance Investigator in our Compliance and Investigations team you will:
- Complete discipline and grievance investigations and attend the relevant hearings to present findings as the Investigation Officer.
- Conduct interviews with relevant parties to establish a sequence of events to support the complaint resolution process for internal and external complaints as directed.
- Lead and support on external complaints ensuring resolution is within required timescales identifying any learning points and share with the relevant stakeholders as required.
- Review and analyse data in various formats to support investigations.
What makes you our ideal Compliance Investigator?
- You will be able to meet all essential criteria as detailed on the person specification.
- You will have knowledge and experience in supporting and completing investigations including presenting at hearings.
- You will have a good knowledge of Employment Legislation.
- You will have experience in working with strategic senior stakeholders, particularly within challenging situations.
- You will have excellent communication skills and a positive attitude to internal/external customer care.
You must have a full current driving licence and be able to fulfil the significant travel requirements of the role. Use of your own vehicle will be required; however, a Service vehicle may be available. Please note Service vehicles are manual transmission only. If you are unable to drive due to a disability, we would still welcome your application and will explore any reasonable adjustments that could be put in place.
A Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of employment. Any offer of employment will be subject to full pre-employment checks which include identity checks, right to work in the UK, medical, negative drug test, receipt of satisfactory references, verification of employment history and an explanation of any gaps in employment in the last 3 years.
We are dedicated to building a workforce that reflects the diversity of our communities and welcome applications from all suitably qualified individuals regardless of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. All applications will be treated on merit and staff involved in recruitment and selection processes undertake unconscious bias training.
We are committed to the Disability Confident Scheme and guarantee an interview to applicants with a disclosed disability if they meet the minimum criteria for the post to which they are applying. Please tell us in confidence if this applies to you, or if there are any reasonable adjustments that would help you apply for this post.
Dorset & Wiltshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff and volunteers are expected to share this commitment.
If you hold international qualifications, you will be required to provide official evidence that shows how these compare to UK Qualifications. We will accept a Statement of Comparability from a UK organisation called ENIC which can be obtained via their website. Please note that UK ENIC charge for this service, so if you request a Statement of Compatibility, you will be required to pay for it as we are unable to reimburse you.
For further guidance on how to complete your application, please refer to the Job Application Guidance Notes. If you are experiencing difficulties completing your application or have a need to complete your application in an alternative format due to a disability, please contact HR Resourcing on 01722 691444 within plenty of time of the closing date of the position you are applying for.
Compliance Investigator employer: Networking Women in the Fire Service
Contact Detail:
Networking Women in the Fire Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Investigator
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Compliance Investigator. Understanding the nuances of conducting investigations and presenting findings will help you articulate your relevant experience during the interview.
✨Tip Number 2
Reach out to current or former employees of Dorset & Wiltshire Fire and Rescue Service on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable for tailoring your approach.
✨Tip Number 3
Prepare for potential interview questions by reviewing common scenarios related to compliance investigations. Think about how you would handle challenging situations and be ready to discuss your thought process.
✨Tip Number 4
Showcase your communication skills by preparing examples of how you've effectively interacted with stakeholders in previous roles. This will demonstrate your ability to manage relationships and navigate complex situations.
We think you need these skills to ace Compliance Investigator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Compliance Investigator. Make sure you can demonstrate how your skills and experiences align with these expectations.
Tailor Your Application: Customise your application form to highlight relevant experiences, particularly in investigations and communication. Use specific examples that showcase your knowledge of Employment Legislation and your ability to work with senior stakeholders.
Showcase Your Skills: In your application, emphasise your investigative skills and any experience presenting findings at hearings. Include details about your analytical abilities and how you've successfully resolved complaints in the past.
Follow Application Guidelines: Ensure you complete the application form as instructed, including any required evidence to support your claims. Remember, they do not accept CVs in place of application forms, so make sure to adhere to this guideline.
How to prepare for a job interview at Networking Women in the Fire Service
✨Understand the Role
Make sure you thoroughly read the job description and person specification. Familiarise yourself with the key responsibilities of a Compliance Investigator, such as conducting interviews and presenting findings. This will help you tailor your answers to demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in investigations and dealing with challenging situations. Be ready to discuss how you've successfully navigated similar roles and what outcomes you achieved.
✨Know Employment Legislation
Brush up on relevant employment legislation, as this is crucial for the role. Being able to discuss how you apply this knowledge in real-world scenarios will show your depth of understanding and commitment to compliance.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about the team dynamics, the types of cases you might handle, or the organisation's approach to professional development. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
