Assistant Payroll Manager

Salary: £43,636 per annum

Grade: FRS D

Salary range: £43,636 - £49,961 per annum

Contract type: Permanent

Working pattern: Full-time

Application closing date: 4 PM on Wednesday 29 July 2026.

London Fire Brigade (LFB) is London's fire and rescue service - one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city. Employing over 5000 people across our operational team (our firefighters), control (our call handlers who answer 999 calls), fire safety and our non-operational team (our team who work behind the scenes to support our front-line services, which includes Fleet, IT, HR, Finance, Procurement, Communications team and many more).

An opportunity has arisen for an enthusiastic and flexible individual to join the Payroll Team at the London Fire Brigade.

The Role

Based in the Payroll team you will predominantly work with the team to deliver the monthly payroll and associated services. You will also be required to provide support for changes and improvements to systems, processes and procedures as appropriate.

Key duties include:

• Ensuring the payroll system database is regularly updated in relation to payroll and pension information including processing starters, leavers and other pay changes.
• Dealing with e-mails, phone calls and face to face queries from employees, other departments and external organisations efficiently and with a high level of customer care.
• Keeping up to date with pay information including policies, regulations and pay awards.
• Contributing to the efficient operation of the Payroll Team by undertaking administrative duties when required and providing support and cover for other team members.
• Ensuring confidentiality and security of data are maintained at all times.

Further information about the main duties and responsibilities of the role are detailed in the job description.

Eligibility

Applicants must be CIPP qualified or a similar qualification or pursuing a payroll qualification.

Assessment Overview

Stage 1

To apply, please complete the online application, upload a copy of your up to date CV and provide evidence to address the following selection criteria:

• Proven experience using the iTrent Payroll & HR system, including workflows, data entry, reporting and system controls.
• Ability to interpret complex payroll instructions, legislation and terms/conditions.
• Demonstrated ability to work under pressure, manage competing priorities and deliver to strict deadlines.
• Strong communication skills, both written and verbal, with the ability to explain complex payroll matters clearly.
• Excellent numerical accuracy and attention to detail, ability to calculate tax and NIC manually.
• Experience supervising or mentoring team members.
• Ability to motivate, support and develop staff.

Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above. Shortlisted candidates will be invited to attend stage 2. Please ensure you give yourself enough time to complete and submit your application. Late or unsubmitted applications cannot be accepted. Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Stage 2

Assessment for this role is due to take place from week commencing 24 August 2026. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Additional Information

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. Anyone who has contact with children, young people or adults at risk will be subject to an enhanced DBS check as part of our commitment to safeguarding.

Benefits of working for the London Fire Brigade

• 26 days' holiday plus bank holidays
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Hybrid working is available, subject to business need.
• Free access to the Brigade gym
• Use of the Brigade's Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loan
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts

Criminal records check

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidates will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.