At a Glance
- Tasks: Supervise control-room operations and lead a team in high-pressure situations.
- Company: Join the London Fire Brigade, a leader in emergency response.
- Benefits: Generous holidays, gym access, counselling services, and discounts.
- Other info: Equal opportunities employer with great career progression.
- Why this job: Make a real difference in London’s safety while developing your leadership skills.
- Qualifications: Must be a current Control Officer or Crew Manager with relevant experience.
The predicted salary is between 44944 - 44944 £ per year.
Salary: £44,944.28 per annum
Contract: Permanent
Working pattern: Shift system
Application closing date: 4 PM on Sunday 14 June 2026
About the Role
As an ACC you will play a critical supervisory role in ensuring the effective supervision of control‑room operations, mobilise resources, and support operational response across London. You will lead and support Control Officers in a fast‑paced, high‑pressure environment dealing with a wide range of operational incidents.
Responsibilities
- Supervise control‑room operations and ensure effective delivery of services.
- Mobilise and allocate resources to meet operational demands.
- Support operational response across London and across major events.
- Lead and support Control Officers, making confident critical decisions under pressure.
- Drive continuous improvement in control operations and develop teams.
Qualifications and Eligibility
- Internal applicants must be a current LFB Control Officer who has completed the Control Officer Development Pathway.
- External applicants must be a current substantive Crew Manager or Watch Manager A in a UK Fire and Rescue Control room.
- Applicants must not have any live formal disciplinary sanctions and must not be in a formal capability process.
- All candidates must demonstrate experience in a busy control environment, effective decision‑making, and a commitment to continuous improvement and people development.
Equal Opportunities
The London Fire Commissioner is an Equal Opportunities Employer and welcomes applications from all suitably qualified individuals irrespective of age, disability, gender, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. Reasonable adjustments for disability will be considered.
Background Checks
Applicants with contact with children, young people or adults at risk will be subject to an enhanced DBS check as part of safeguarding commitments. Successful candidates will be required to pass a criminal records check and a DBS Enhanced check before appointment.
Benefits
- Generous holiday entitlement plus bank holidays
- Family (including maternity) leave and emergency support leave
- Free access to the Brigade gym
- Use of the Brigade’s Medical Adviser, physiotherapists and fitness advisers
- Free counselling services
- Season ticket loan
- Participation in social networks including Equality Support Groups
- Contributory pension scheme
- Cycle to work scheme
- Staff discount scheme including Blue Light Card retail and hospitality discounts
- Opportunity to access affordable accommodation
Assistant Control Commander (ACC) employer: Networking Women in the Fire Service
The London Fire Brigade is an exceptional employer, offering a dynamic work environment where you can make a real difference in the community. With generous benefits such as a contributory pension scheme, free access to fitness facilities, and opportunities for professional development, employees are supported both personally and professionally. The inclusive culture fosters teamwork and continuous improvement, making it an ideal place for those seeking a rewarding career in emergency response.
Contact Details:
Networking Women in the Fire Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Control Commander (ACC)
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you the inside scoop on what it’s really like to work as an ACC and might even refer you directly, which is always a bonus.
✨Tip Number 2
Prepare for the interview by practising situational questions. Think about how you’d handle high-pressure scenarios, as this role demands quick decision-making. We recommend using the STAR method to structure your answers.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss times when you’ve led a team or made critical decisions under pressure. This will highlight your ability to support Control Officers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistant Control Commander (ACC)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills that match the ACC role. We want to see how your background as a Crew Manager or Watch Manager aligns with the responsibilities of supervising control-room operations.
Showcase Your Decision-Making Skills:In your written application, emphasise your ability to make confident decisions under pressure. Share specific examples from your experience that demonstrate your capability in a busy control environment, as this is crucial for the ACC position.
Highlight Continuous Improvement:We love candidates who are committed to continuous improvement! Be sure to mention any initiatives you've led or participated in that have enhanced operational efficiency or team development in your previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Networking Women in the Fire Service
✨Know Your Role Inside Out
Make sure you fully understand the responsibilities of an Assistant Control Commander. Familiarise yourself with the key tasks like supervising control-room operations and mobilising resources. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Decision-Making Skills
Prepare examples from your past experiences where you've had to make critical decisions under pressure. The interviewers will want to see how you handle high-stress situations, so be ready to discuss specific incidents and the outcomes of your decisions.
✨Demonstrate Leadership Qualities
As an ACC, you'll be leading Control Officers, so it's essential to highlight your leadership experience. Think of times when you've supported or developed a team, and be prepared to share how you drove continuous improvement in your previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the position. You might want to inquire about the challenges currently faced in the control room or how the team collaborates during major events. It’s a great way to demonstrate your proactive mindset.
