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- Tasks: Build and maintain client relationships while driving revenue through upselling and cross-selling.
- Company: Join a multi-award-winning LegalTech provider, rapidly growing across the UK.
- Benefits: Enjoy a competitive salary, car allowance, private medical cover, and 25 days annual leave.
- Why this job: Be part of a dynamic team with a first-class product offering and strong growth potential.
- Qualifications: 4+ years B2B account management experience; law degree is a plus.
- Other info: This is a hybrid role for candidates based in Manchester or nearby.
The predicted salary is between 32000 - 50000 £ per year.
Established over 10 years ago, our client is a market-leading LegalTech & legal services provider, growing rapidly across the UK. They are a multi-award-winning organisation, working with a range of law firms & solicitors to streamline and boost efficiency across a range of processes.
Following a period of high-growth, they are now looking for a Senior Account Manager to join their team. This is a key role for building & maintaining client relationships as well as driving revenue through upselling & cross-selling. This organisation has a first-class product offering and holds product development to a high standard within the business; they have recently acquired another organisation to help elevate their services & offering even further. This is a hybrid role for candidates based in Manchester.
Responsibilities- Build & maintain long-term relationships with a range of new and existing clients (through email, telephone, online meetings and in-person meetings)
- Act as main point of contact for full product portfolio
- Manage client onboarding & training as well as long-term product support
- Regularly work with clients to ensure they’re getting as much out of the software as possible
- Identify areas for upselling & cross-selling
- Effective CRM system management
- Collaborate with wider internal teams where necessary
- 4+ years B2B account management experience; candidates with a variety of different backgrounds will be considered
- Experience selling into / managing solicitor or conveyancing firm accounts
- A law degree / law-related degree would be a plus
- Ideally based in Manchester, but open to candidates based within Chester to Blackpool area
- Basic salary: £40,000-50,000
- OTE: +£24,000
- Car allowance
- Private medical cover
- Pension options
- 25 days annual leave plus bank holidays
Senior Account Manager employer: Network Talent
Contact Detail:
Network Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Familiarise yourself with the LegalTech landscape. Understanding the latest trends and technologies in the legal sector will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the legal services industry. Attend relevant events or webinars to connect with potential colleagues or clients, which can give you insights into the role and the company culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your experience in upselling and cross-selling, as this is a key aspect of the Senior Account Manager role.
✨Tip Number 4
Research the company’s recent acquisitions and product developments. Being knowledgeable about their growth and offerings will show that you are proactive and genuinely interested in contributing to their success.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your B2B account management experience, especially any roles where you've worked with solicitors or conveyancing firms. Use specific examples to demonstrate your success in building client relationships and driving revenue.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their needs, particularly your experience in upselling and cross-selling. Show that you understand the LegalTech industry and the importance of client relationships.
Highlight Relevant Skills: Emphasise skills that are crucial for the Senior Account Manager position, such as effective communication, CRM management, and the ability to collaborate with internal teams. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for managing client accounts effectively.
How to prepare for a job interview at Network Talent
✨Know Your Product Inside Out
Make sure you have a deep understanding of the company's product offerings. Be prepared to discuss how these products can benefit clients, especially in the legal sector. This will show your potential employer that you're not just interested in the role, but also in how you can contribute to their success.
✨Demonstrate Relationship-Building Skills
As a Senior Account Manager, building and maintaining relationships is key. Prepare examples from your past experiences where you've successfully managed client relationships, resolved conflicts, or turned around difficult situations. This will highlight your interpersonal skills and ability to connect with clients.
✨Showcase Your Sales Acumen
Be ready to discuss your experience with upselling and cross-selling. Think of specific instances where you've identified opportunities for additional sales and how you approached those conversations. This will demonstrate your proactive approach to driving revenue.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the company’s growth plans, team dynamics, and how they measure success in this role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
