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- Tasks: Build and maintain client relationships while driving revenue through upselling and cross-selling.
- Company: Join a multi-award-winning LegalTech provider, rapidly growing across the UK.
- Benefits: Enjoy a hybrid role, competitive salary, car allowance, private medical cover, and generous leave.
- Why this job: Be part of a dynamic team with a first-class product and significant social impact.
- Qualifications: 4+ years B2B account management experience; law degree is a plus.
- Other info: Candidates from Chester to Blackpool are welcome to apply.
The predicted salary is between 32000 - 50000 £ per year.
Established over 10 years ago, our client is a market-leading LegalTech & legal services provider, growing rapidly across the UK. They are a multi-award-winning organisation, working with a range of law firms & solicitors to streamline and boost efficiency across a range of processes.
Following a period of high-growth, they are now looking for a Senior Account Manager to join their team. This is a key role for building & maintaining client relationships as well as driving revenue through upselling & cross-selling. This organisation has a first-class product offering and holds product development to a high standard within the business; they have recently acquired another organisation to help elevate their services & offering even further. This is a hybrid role for candidates based in Manchester.
Responsibilities- Build & maintain long-term relationships with a range of new and existing clients (through email, telephone, online meetings and in-person meetings)
- Act as main point of contact for full product portfolio
- Manage client onboarding & training as well as long-term product support
- Regularly work with clients to ensure they’re getting as much out of the software as possible
- Identify areas for upselling & cross-selling
- Effective CRM system management
- Collaborate with wider internal teams where necessary
- 4+ years B2B account management experience; candidates with a variety of different backgrounds will be considered
- Experience selling into / managing solicitor or conveyancing firm accounts
- A law degree / law-related degree would be a plus
- Ideally based in Manchester, but open to candidates based within Chester to Blackpool area
- Basic salary: £40,000-50,000
- OTE: +£24,000
- Car allowance
- Private medical cover
- Pension options
- 25 days annual leave plus bank holidays
Locations
Senior Account Manager employer: Network Talent
Contact Detail:
Network Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network with professionals in the LegalTech industry. Attend relevant events, webinars, or local meetups in Manchester to connect with potential colleagues and clients. Building relationships in this sector can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends in LegalTech and account management. Being knowledgeable about current technologies and practices will help you stand out during interviews and discussions with the hiring team.
✨Tip Number 3
Prepare to discuss your experience with upselling and cross-selling. Think of specific examples where you've successfully increased revenue for previous employers, as this is a key responsibility for the Senior Account Manager role.
✨Tip Number 4
Research the company's product offerings thoroughly. Understanding their software and how it benefits law firms will allow you to engage more effectively during interviews and demonstrate your genuine interest in the role.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your B2B account management experience, especially any roles where you've worked with solicitors or conveyancing firms. Use specific examples to demonstrate your success in building client relationships and driving revenue.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their needs, particularly your experience in upselling and cross-selling. Show that you understand the LegalTech industry and the importance of client relationships.
Highlight Relevant Skills: Emphasise skills that are crucial for the Senior Account Manager position, such as effective communication, CRM system management, and the ability to collaborate with internal teams. Provide examples of how you've successfully used these skills in previous roles.
Showcase Your Knowledge: Demonstrate your understanding of the company's products and services in your application. Research their recent developments and mention how you can contribute to their growth and client satisfaction based on your knowledge of the LegalTech sector.
How to prepare for a job interview at Network Talent
✨Know the Product Inside Out
Make sure you have a solid understanding of the company's product offerings. Familiarise yourself with how their LegalTech solutions work and be ready to discuss how they can benefit clients, especially in terms of efficiency and streamlining processes.
✨Demonstrate Relationship-Building Skills
Prepare examples from your past experience that showcase your ability to build and maintain long-term client relationships. Highlight specific instances where you successfully upsold or cross-sold products to existing clients.
✨Showcase Your B2B Experience
Be ready to discuss your B2B account management experience in detail. Focus on your achievements and how they relate to managing solicitor or conveyancing firm accounts, as this is particularly relevant for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s growth, product development, and client management strategies. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
