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For Companies At a Glance
- Tasks: Build and maintain client relationships while driving revenue through upselling and cross-selling.
- Company: Award-winning legal services and technology provider with rapid growth.
- Benefits: Competitive salary, car allowance, private medical cover, and 25 days annual leave.
- Why this job: Join a dynamic team and make a real impact in the legal tech industry.
- Qualifications: 4+ years B2B account management experience; law degree is a plus.
- Other info: Hybrid role based in the Northeast of England with excellent career growth opportunities.
The predicted salary is between 32000 - 50000 £ per year.
Senior Account Manager – Manchester
Established over 10 years ago, our client is a market-leading legal services & technology provider, growing rapidly across the UK. They are a multi-award-winning organisation, working with a range of law firms & solicitors to streamline and boost efficiency across a range of processes.
Following a period of high-growth, they are now looking for a Senior Account Manager to join their team. This is a key role for building & maintaining client relationships as well as driving revenue through upselling & cross-selling.
This organisation has a first-class product offering and hold product development to a high standard within the business; they have recently acquired another organisation help elevate their services & offering even further.
This is a hybrid role for candidates based in the Northeast of England.
Responsibilities
- Build & maintain long-term relationships with a range of new and existing clients (through email, telephone, online meetings and in-person meetings)
- Act as main point of contact for full product portfolio
- Manage client onboarding & training as well as long-term product support
- Regularly work with clients to ensure they’re getting as much out of the software as possible
- Identify areas for upselling & cross-selling
- Effective CRM system management
- Collaborate with wider internal teams where necessary
The Successful Candidate
- 4+ years B2B account management experience; candidates with a variety of different backgrounds will be considered
- Experience selling into / managing solicitor or conveyancing firm accounts
- A law degree / law-related degree would be a plus
- Based in the Northeast of England, ideally Leeds or Sheffield area
Senior Account Manager Package
- Basic salary: £40,000-50,000
- OTE: +£24,000
- Car allowance
- Private medical cover
- Access to EAP
- Pension options
- 25 days annual leave plus bank holidays
Senior Account Manager employer: Network Talent
Contact Detail:
Network Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal services industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company inside out, especially their product offerings and recent developments. We want you to show them you’re not just another candidate, but someone who genuinely understands their business and can drive client relationships.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate how you can upsell and cross-sell effectively. We suggest role-playing with a friend or mentor to refine your approach and boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your B2B account management experience and any relevant achievements that showcase your ability to build and maintain client relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with solicitors or conveyancing firms and how you can drive revenue through upselling and cross-selling.
Showcase Your Soft Skills: In this role, communication is key! Make sure to highlight your interpersonal skills and your ability to collaborate with internal teams. We want to see how you can effectively manage client onboarding and support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Network Talent
✨Know Your Client
Before the interview, research the company and its client base. Understand their services and how they streamline processes for law firms. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight specific instances where you upsold or cross-sold products, as this is crucial for the Senior Account Manager role.
✨Familiarise Yourself with CRM Systems
Since effective CRM management is part of the job, brush up on your knowledge of popular CRM systems. Be ready to discuss how you've used these tools to manage client interactions and drive sales.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's growth, product development, and client engagement strategies. This shows your enthusiasm for the role and helps you assess if the company aligns with your career goals.
