Customer Service Representative

Customer Service Representative

Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
Network Scientific Recruitment

At a Glance

  • Tasks: Assist customers with life-saving medical devices and process orders efficiently.
  • Company: Leading medical technology company making a difference in healthcare.
  • Benefits: Competitive pay, health benefits, and opportunities for growth.
  • Other info: Office-based role in Runcorn with a supportive team environment.
  • Why this job: Join a team that impacts lives through innovative medical solutions.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 25000 - 30000 Β£ per year.

Are you interested in medical technology?

Do you want to assist in the use of best practice for life saving medical devices?

About the job As a Customer Support Specialist are primarily responsible for front line customer interaction, advice and order processing.

You will demonstrate good communication, initiative and strong customer focus ability and work in close collaboration with your team colleagues, Sales, Business Partners and Operations colleagues.

Receiving customer orders and to get them entered into the Oracle system.

Also, you will handle all customer related requests (like shipment requests, complaints, etc).

We provide innovative technologies that make a meaningful difference in people's lives.

Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

Office based role in Runcorn Tasks Essential Functions Assist customer service sites and offices and liaise with all business functions Ensuring that customer requirements and needs are met within company response times Day-to-day operation of Customer Experience Department Processing customer quotations and orders accurately within agreed company timescales, Terms

Customer Service Representative employer: Network Scientific Recruitment

Network Scientific is an excellent employer for those looking to kickstart their career in the environmental testing sector. Located in Didcot, Oxfordshire, we offer a supportive work culture that prioritises employee growth through comprehensive training and hands-on experience in analytical techniques. Our commitment to ethical practices and candidate care ensures that you will be part of a team that values your contributions and fosters a rewarding work environment.

Network Scientific Recruitment

Contact Details:

Network Scientific Recruitment Recruitment Team

We think you need these skills to ace Customer Service Representative

Customer Service Skills
Communication Skills
Order Processing
Oracle System Proficiency
Initiative
Customer Focus
Collaboration