At a Glance
- Tasks: Provide top-notch customer service and handle administrative tasks in a scientific lab.
- Company: Join a leading provider of analytical testing and environmental services in Oxfordshire.
- Benefits: Enjoy full training, professional development, and a temp-to-perm role with a supportive team.
- Other info: Full-time hours, Monday to Friday, with immediate start available.
- Why this job: Gain valuable experience in a scientific environment while building relationships with clients.
- Qualifications: A background in science and excellent customer service skills are essential.
Location – Oxford OX1
Salary – £11.44ph
Are you looking to gain some experience in a scientific environment? Do you have great Customer Service Skills?
A leading and successful provider of analytical testing and Environmental services is currently seeking a Customer Service Consultant to join the team at their environmental testing Lab in Didcot, Oxfordshire, on a temp to perm basis. Ideal if you have some prior experience in Customer Service and some background in a Scientific Environment such as a Scientific Degree or experience working in a lab.
Role Overview
- Provide exceptional customer service to the company\'s clients, predominantly via phone and email.
- Administrative tasks including invoicing, booking sample collections, and resolving customer queries.
- Develop and maintain relationships with existing customers.
- Temporary to permanent, full-time role Monday-Friday. 39 hours per week (Monday-Thursday 8:00am - 4:30pm, Friday 8:00am - 3:30pm).
Requirements
- A background in Science is highly beneficial, this could be from an academic or professional environment.
- Excellent customer service skills are essential, ideally developed during experience in a similar role.
- Must be highly motivated, with great attention to detail and problem-solving capability, excellent communication skills, and a strong appreciation for the principles of quality and efficiency in a fast-paced environment.
- Must be immediately available to begin.
In Return
This is a fantastic opportunity to gain full training and working experience within a scientific environment, with a globally successful organisation. Great opportunities to develop professionally and progress.
For more information or to apply, please contact Louis Williams.
#J-18808-LjbffrScientific Assistant employer: Network Scientific Ltd.
Join a globally successful organisation in Oxford, where you will gain invaluable experience in a scientific environment while providing exceptional customer service. Our supportive work culture fosters professional development and offers great opportunities for career progression, making it an ideal place for motivated individuals looking to thrive in the analytical testing and environmental services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Scientific Assistant
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding their analytical testing and environmental services will help you tailor your conversations and show genuine interest during any interactions.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily involves client interaction, practice active listening and effective communication techniques to demonstrate your ability to handle customer queries efficiently.
✨Tip Number 3
Network with professionals in the scientific field. Attend local events or join online forums related to environmental science to connect with others who may have insights or tips about working in similar roles.
✨Tip Number 4
Prepare for potential interview questions by thinking about your previous experiences in customer service and how they relate to a scientific environment. Be ready to discuss specific examples that highlight your problem-solving skills and attention to detail.
We think you need these skills to ace Scientific Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience in customer service and scientific environments. Emphasise skills that align with the job description, such as communication, attention to detail, and problem-solving.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your customer service skills and any scientific background you possess.
Highlight Relevant Skills:In your application, clearly outline your customer service skills and any scientific knowledge or experience. Use examples to illustrate how you've successfully handled customer queries or worked in a lab setting.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Network Scientific Ltd.
✨Showcase Your Scientific Background
Make sure to highlight any relevant academic qualifications or lab experience you have. This will demonstrate your understanding of the scientific environment and how it relates to the role.
✨Emphasise Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. This could include resolving queries or maintaining client relationships, which are key aspects of the job.
✨Demonstrate Attention to Detail
During the interview, be ready to discuss how you ensure accuracy in your work. Mention specific instances where your attention to detail made a difference, especially in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your genuine interest and helps you understand how you can contribute to their success.
