Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage train services and ensure smooth operations during normal and disruptive events.
- Company: Join Network Rail, a leader in the rail industry focused on safety and efficiency.
- Benefits: Enjoy a diverse workplace with support for accessibility and career development opportunities.
- Why this job: Be at the heart of train operations, making impactful decisions that enhance passenger experience.
- Qualifications: Experience in operational roles and knowledge of train regulations are essential.
- Other info: Diversity and inclusion are prioritized; support is available for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Manage train services on the network to meet the agreed train plan both during normal operation and disruptive events.
Deliver Network Rail targets and Train Operator franchise, PPM and other customer targets.
Lead and manage the performance of the daily train plan and take early action to minimise customer disruption so rolling stock and train crew resources are effectively managed.
Communicate effectively regarding train performance and train regulation, within control, with signallers and relevant Train Operators.
Define and implement service recovery arrangements., 1. Work during both normal train running and disruptive events, to deliver the optimum service that meets the differing needs of the rail industry and passengers.
-
Manage the safe and efficient running of trains over the Route infrastructure.
-
Make pro-active train regulating decisions using control systems and interpreting incoming information to identify potential disruption and initiate early action to minimise train delays, communicating with signallers and train operators as necessary.
-
Work closely with the Incident Controller to manage train service delivery during times of perturbation, being the key liaison with representatives of train operators whose services run in the route and other control centres.
-
Develop and specify during times of disruption, service recovery plans, including discussion with train operator staff regarding resourcing of the plan.
-
Maintain a daily log of all train running information and events, using the available systems in accordance with the relevant company standards and instructions.
-
Undertake planning of VSTP train movements to a time horizon of 48 hours and compile a library of regularly used timetable slots to deliver consistency.
-
Identify regular and frequent requests for short-term movements to the Train Planning Manager to be introduced into the permanent timetable.
· Knowledge and demonstrable experience of operating procedures, rules and regulations
· Operational experience within a control environment or operations role
· Understanding of the Route timetable
· Knowledge of Train Operating Companies organisational structure and routes
· Good geographical knowledge of applicable Route
· Demonstrable skill in the use of Microsoft Office package and Control specific software e.g. CCF, TMIS, TRUST, TRUST DA, TOPS, SHEILA, GENIUS, Crews in Genius, P2v2, Nexus Alpha and Alpha Page or other communications/ pager system
· Good team working skills and ability to make objective decisions
· Able to influence others and work under pressure
· General understanding of commercial/ business picture within Network Rail and TOC s
· Knowledge of Train Service Recovery Plans
Desirable
· Working knowledge of the NRN system and its correct use
· Geographical knowledge of adjoining Routes
You can visit Evenbreaks Career Hive for advice on accessibility support if you’re unsure of the options available. Should you require any reasonable adjustments/modifications, please email WesternResourcing@networkrail.co.uk., At Network Rail we promote a diverse and inclusive organisation. We are working in conjunction with the Cultural Fusion team to support black, Asian and minority ethnic colleagues. If you would like support with your application or interview please contact Wales&WesternCulturalFusion@networkrail.co.uk
Train Running Controller x 2 - Swindon Western House employer: Network Rail
Contact Detail:
Network Rail Recruiting Team
WesternCulturalFusion@networkrail.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Train Running Controller x 2 - Swindon Western House
✨Tip Number 1
Familiarize yourself with the specific control systems and software mentioned in the job description, such as CCF, TMIS, and TRUST. Having hands-on experience or knowledge of these tools will give you a significant advantage during the interview process.
✨Tip Number 2
Brush up on your understanding of train service recovery plans and how they are implemented during disruptions. Being able to discuss real-life scenarios where you've managed or contributed to service recovery will demonstrate your capability in this area.
✨Tip Number 3
Network with professionals currently working in train operations or control environments. Engaging with industry insiders can provide you with valuable insights and tips that could help you stand out during the selection process.
✨Tip Number 4
Prepare to showcase your decision-making skills under pressure. Think of examples from your past experiences where you had to make quick, effective decisions, especially in challenging situations, as this is crucial for the role.
We think you need these skills to ace Train Running Controller x 2 - Swindon Western House
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Train Running Controller position. Understand the key responsibilities and required skills, such as managing train services and communicating effectively with signallers and train operators.
Highlight Relevant Experience: In your CV and cover letter, emphasize any operational experience you have within a control environment or operations role. Mention specific examples where you've successfully managed disruptions or implemented service recovery plans.
Showcase Technical Skills: Demonstrate your proficiency in using relevant software and tools mentioned in the job description, such as Microsoft Office and control-specific software like CCF, TMIS, or TRUST. Provide examples of how you've used these tools in past roles.
Tailor Your Application: Customize your application materials to reflect the language and priorities outlined in the job description. Use keywords related to train service management, customer targets, and team collaboration to make your application stand out.
How to prepare for a job interview at Network Rail
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the job description and the key responsibilities involved in managing train services. Familiarize yourself with terms like PPM, service recovery plans, and train regulating decisions to demonstrate your knowledge during the interview.
✨Showcase Your Experience
Prepare to discuss your operational experience within a control environment or operations role. Highlight specific examples where you've successfully managed disruptions or made pro-active decisions to minimize delays, as this will show your capability in handling real-life scenarios.
✨Demonstrate Communication Skills
Effective communication is crucial in this role. Be ready to explain how you would communicate with signallers and train operators during both normal operations and disruptive events. Use examples from your past experiences to illustrate your ability to convey important information clearly and efficiently.
✨Familiarize Yourself with Relevant Software
Since the role requires knowledge of various control-specific software, make sure you are comfortable discussing your experience with tools like CCF, TMIS, and TRUST. If you have used similar systems, be prepared to explain how you utilized them to enhance train service delivery.
