Performance Improvement Co-ordinator
Performance Improvement Co-ordinator

Performance Improvement Co-ordinator

London Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Coordinate performance improvement plans and manage projects to enhance train services.
  • Company: Join Network Rail, a vital organisation ensuring safe and efficient transport for millions.
  • Benefits: Enjoy flexible working, extensive discounts, and a generous pension scheme.
  • Why this job: Make a real impact on the railway industry while developing your skills in a supportive environment.
  • Qualifications: Project management skills and effective communication are essential; 6 sigma green belt is a plus.
  • Other info: Remote work available; office presence required at least three times a week.

The predicted salary is between 30000 - 42000 £ per year.

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Department Name
OE Joint Kent / South Eastern Trains Performance Team (113770) G1

Location
Blackfriars, GB
Department Name
OE Joint Kent / South Eastern Trains Performance Team (113770) G1
About Network Rail
Join Network Rail – Where People and Connections Matter
At Network Rail, we\’re dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you\’re not just part of a team – you\’re part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.
We\’re committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we\’ll do everything we can to accommodate any needs throughout the recruitment process.
If you\’re ready to make a real difference, we\’d love to hear from you!
Brief Description
We are currently seeking a Performance Improvement Co-ordinator to implement the company performance improvement processes in the route/area to deliver train service improvement across the railway industry.
About The Role (External)
Key Accountabilities:

  • Implement company procedures for all aspects of performance improvement management including FRA, JPIP and the Control Period.
  • Co-ordinate and deliver, as appropriate, performance improvement plans for the route/area, focusing on projects with the best return for Network Rail and the industry, based in the outputs of the route analysis team.
  • Liaise with delivery units for performance improvement projects within the route/area and work with the local team to mitigate risk during delivery of projects.
  • Produce well-researched, highly numerate analysis of business cases for performance improvements.
  • Act as the single point of contact for performance related projects within the route / area during their implementation.
  • Support the routes and operators in effective sharing of best practice and cross learning processes
  • Monitor and report the progress and effectiveness of all performance improvement initiatives within the relevant performance tracking system, ensuring all stakeholder performance review meetings are held.
  • Liaise with the route teams to document the mitigation actions from Significant Performance Incident Reviews (SPIRs) and lead the implementation of these actions to prevent future reoccurrence.

Job Skills, Experience and Qualifications:
Essential

  • Project management skills
  • Able to demonstrate effective communication skills
  • Understand investment regulations and budgetary systems
  • Influencing skills
  • Business and safety case preparation

Desirable

  • 6 sigma green belt

How To Apply (External)
Salary and Benefits:

  • Salary: 4B £35,582 £42,218 – dependent on skills and experience of successful candidate.
  • Inner London Allowance – £3,270pa
  • Up to 75% off Rail and London Underground work season ticket
  • Up to 75% off leisure rail travel for themselves and partner
  • Extensive retail and shopping discounts
  • Public sector boosted pension.
  • 28 days annual leave (flexible and up to 5 additional days for voluntary work)
  • Cycle to work scheme.

Been referred by a friend, then please complete this form
Closing date : 5 th September 2025- Late applications will not be accepted.
Click apply now to apply.
Remote working opportunity! this roles requires working in the office at least 3 times a week.
You can visit Evenbreaks Career Hive for advice on accessibility support if you\’re unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
Network Rail Benefits – To find out about what benefits we offer, click here
All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

  • Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.****

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Health Care Provider

  • Industries

    Rail Transportation

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Performance Improvement Co-ordinator employer: Network Rail

At Network Rail, we prioritise our people and their contributions to creating a safer, more efficient railway for millions. Our inclusive work culture fosters flexibility and work-life balance, while offering extensive benefits such as generous annual leave, significant discounts on travel, and opportunities for professional growth. Join us in Blackfriars, where your role as a Performance Improvement Co-ordinator will not only enhance your career but also make a meaningful impact on the communities we serve.
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Contact Detail:

Network Rail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Performance Improvement Co-ordinator

Tip Number 1

Familiarise yourself with the key performance improvement processes mentioned in the job description, such as FRA and JPIP. Understanding these concepts will help you engage in meaningful conversations during interviews.

Tip Number 2

Network with current or former employees of Network Rail, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.

Tip Number 3

Prepare to discuss specific examples of how you've successfully managed projects or implemented performance improvements in the past. This will demonstrate your capability and fit for the role.

Tip Number 4

Stay updated on the latest trends and challenges in the rail industry. Being knowledgeable about current issues will show your passion for the field and your commitment to making a difference at Network Rail.

We think you need these skills to ace Performance Improvement Co-ordinator

Project Management Skills
Effective Communication Skills
Understanding of Investment Regulations
Budgetary Systems Knowledge
Influencing Skills
Business Case Preparation
Performance Improvement Processes
Data Analysis and Numeracy
Stakeholder Management
Risk Mitigation Strategies
Performance Tracking Systems
Cross Learning Processes
Significant Performance Incident Review (SPIR) Documentation
Six Sigma Green Belt (Desirable)

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Performance Improvement Co-ordinator role. Understand the key accountabilities and required skills, such as project management and effective communication.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your project management skills and any experience you have with performance improvement processes.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the railway industry and your understanding of Network Rail's mission. Mention specific examples of how your skills can contribute to performance improvement initiatives.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Network Rail

Understand the Role

Before the interview, make sure you thoroughly understand the responsibilities of a Performance Improvement Co-ordinator. Familiarise yourself with key terms like FRA, JPIP, and performance improvement processes to demonstrate your knowledge and enthusiasm.

Showcase Your Project Management Skills

Since project management is essential for this role, prepare examples from your past experiences where you successfully managed projects. Highlight your ability to coordinate teams and deliver results, as this will resonate well with the interviewers.

Prepare for Technical Questions

Expect questions related to investment regulations, budgetary systems, and business case preparation. Brush up on these topics and be ready to discuss how you've applied them in previous roles or projects.

Demonstrate Effective Communication

Effective communication is crucial in this role. Be prepared to discuss how you have influenced stakeholders or shared best practices in past positions. Use clear and concise language during the interview to showcase your communication skills.

Performance Improvement Co-ordinator
Network Rail
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  • Performance Improvement Co-ordinator

    London
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-09-04

  • N

    Network Rail

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