Network Rail High Speed Ltd. in London is seeking a Passenger Assistance Manager to oversee passenger support across NRHS stations, primarily based at St Pancras International. You will analyse performance, manage improvements and work with train operators and station teams to enhance accessibility for all passengers.
The role requires strong stakeholder engagement, data-driven decision making and a passion for inclusive service delivery. Flexible/hybrid working arrangements are available.
#J-18808-Ljbffr
Passenger Assistance & Accessibility Manager (Hybrid) employer: NETWORK RAIL
Network Rail is an excellent employer, offering a dynamic work environment where collaboration and innovation thrive. With a strong focus on employee development, you will have access to numerous growth opportunities while contributing to vital infrastructure projects in the UK. The supportive culture and commitment to maintaining accurate data ensure that your role as a Data & SharePoint Support Specialist is both meaningful and rewarding.
