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- Tasks: Respond to railway incidents and ensure smooth operations.
- Company: Join Network Rail, a vital part of the UK's transport system.
- Benefits: Enjoy flexible working, a diverse workplace, and comprehensive training.
- Why this job: Make a real impact on safety and efficiency in rail transport.
- Qualifications: Must have Rail Incident Officer training and strong communication skills.
- Other info: Role involves varied shifts and requires passing medical assessments.
The predicted salary is between 44000 - 58000 £ per year.
At Network Rail, we\’re dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you\’re not just part of a team – you\’re part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We\’re committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments, we invite you to learn more about our initiatives. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we\’ll do everything we can to accommodate any needs throughout the recruitment process.
If you\’re ready to make a real difference, we\’d love to hear from you!
Brief Description
Deliver prompt and effective responses to all real-time Railway Operations and front-line response activities.
About the role (External)
In this crucial front-line role, you\’ll be responsible for delivering prompt and effective responses to any accidents and incidents on a section of the railway. Wherever you\’re needed, you\’ll make a positive impact, helping us to fix issues. Through careful investigation and reporting, you\’ll also ensure we understand how to prevent similar events in the future.
You may be required to take on the role of Rail Incident Officer, overseeing the establishment of a command structure and leading the coordination of infrastructure and service restoration activities. Additionally, you\’ll carry out a broad range of operational support duties, including performance monitoring, weather-related contingency planning, audit and engineering work, stores ordering, and vehicle monitoring.
Essential Criteria
- Rail Incident Officer and Personal Track Safety training
- The ability to learn, understand, and implement rules and regulations
- Excellent communication skills, both in person and in writing
- Strong, logical decision-making skills
- A full driving licence
- Self-motivated and assertive
- Highly organized and able to prioritize duties effectively
This role involves days, nights, and weekend working, and is a safety-critical role, so it is subject to drug and alcohol testing and passing the relevant medical assessment. You may also be required to carry out signalling duties as part of your MOM role, and therefore may be invited to undertake a signalling assessment as part of your application.
The successful applicant will be required to attend a 7-week training course as part of their induction.
How to apply (External)
Salary: SUP 7 £51,819
Closing date: 1st September 2025. Late applications will not be accepted. Click \’Apply now\’ to submit your application.
For advice on accessibility support or if you require reasonable adjustments/modifications, please add a note to your application or visit our support options.
Network Rail Benefits
All offers of employment are conditional upon satisfactory pre-employment checks. Some roles require face-to-face Drugs & Alcohol testing, with further details shared during the offer process.
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Mobile Operations Manager - Harlow Mill employer: Network Rail
Contact Detail:
Network Rail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Operations Manager - Harlow Mill
✨Tip Number 1
Familiarise yourself with Network Rail's operations and values. Understanding their commitment to safety and efficiency will help you align your responses during interviews, showcasing how your skills can contribute to their mission.
✨Tip Number 2
Network Rail places a strong emphasis on communication skills. Prepare examples from your past experiences where effective communication made a difference in resolving issues or coordinating teams, as this will demonstrate your fit for the role.
✨Tip Number 3
Since the role involves decision-making in high-pressure situations, think of scenarios where you've had to make quick, logical decisions. Be ready to discuss these examples to highlight your ability to handle the responsibilities of a Mobile Operations Manager.
✨Tip Number 4
Given the safety-critical nature of the role, be prepared to discuss your understanding of safety regulations and protocols. Showing that you are proactive about safety will resonate well with the hiring team at Network Rail.
We think you need these skills to ace Mobile Operations Manager - Harlow Mill
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and essential criteria for the Mobile Operations Manager position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience related to railway operations, incident management, or safety-critical roles. Use specific examples to demonstrate your decision-making skills and ability to respond effectively in high-pressure situations.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to communicate clearly and effectively. Consider including examples of how you've successfully communicated in past roles, both in writing and verbally.
Prepare for Assessments: Be ready for potential assessments related to signalling duties and other operational tasks. Familiarise yourself with relevant rules and regulations, and consider mentioning your willingness to undertake training and assessments in your application.
How to prepare for a job interview at Network Rail
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Mobile Operations Manager. Familiarise yourself with the key tasks such as responding to incidents, performance monitoring, and coordinating restoration activities. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since excellent communication is essential for this role, prepare examples of how you've effectively communicated in past situations. Be ready to discuss how you would handle communication during an incident, ensuring clarity and efficiency.
✨Demonstrate Decision-Making Abilities
Prepare to discuss scenarios where you've had to make quick, logical decisions under pressure. Highlight your ability to assess situations and take appropriate action, as this is crucial for a safety-critical role.
✨Highlight Organisational Skills
Being highly organised is key for this position. Share specific examples of how you've prioritised tasks and managed multiple responsibilities effectively in previous roles. This will show that you can handle the demands of the job.