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- Tasks: Lead responses to railway incidents and support operational duties.
- Company: Network Rail, connecting people and goods safely across the UK.
- Benefits: Competitive salary, inclusive culture, flexible working, and comprehensive training.
- Why this job: Make a real difference in safety and operations on the railway.
- Qualifications: Strong communication skills, decision-making ability, and a full driving licence.
- Other info: Safety-critical role with extensive training and career development opportunities.
The predicted salary is between 44000 - 66000 £ per year.
Join to apply for the Mobile Operations Manager role at Network Rail
Location: London, GB
About Network Rail
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter.
Diversity & Inclusion
We’re an inclusive employer of choice and welcome applications from everyone. We encourage flexible working and support people with disabilities. Availability of reasonable adjustments will be considered throughout the application process.
About the Role (External)
In this crucial frontline role, you will be responsible for delivering prompt and effective responses to any accidents and incidents on a section of the railway. You may be required to take on the role of Rail Incident Officer, overseeing the establishment of a command structure and leading the coordination of infrastructure and service restoration activities. You will also carry out a broad range of operational support duties – from performance monitoring and weather‑related contingency planning to audit and engineering work, stores ordering and vehicle monitoring.
Essential Criteria
- Rail Incident Officer and Personal Track Safety training
- The ability to learn, understand and implement rules and regulations
- Excellent communication skills, both in person and in writing
- Strong, logical decision making skills
- A full driving licence
- Self‑motivated and assertive
- Highly organised and able to prioritise duties effectively
This role involves days, nights and weekend working and is safety‑critical, so it is subject to drug and alcohol testing and relevant medical assessment.
Signalling duties may be required as part of the MOM role, which may include a signalling assessment during application. Successful candidates will attend a 7‑week training course as part of the induction.
Salary £55,054
How To Apply (External)
Please submit your application before the closing date of 10th November 2025. Late applications will not be accepted. If referred by a friend, complete the referral form beforehand.
Benefits
To find out about the benefits we offer, click here.
Safety & Drug & Alcohol Policy
All prospective candidates will be required to undergo and pass a drugs and alcohol test. Positive results may result in application rescission and a five‑year suspension from applying for safety‑critical roles.
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Mobile Operations Manager employer: Network Rail
Contact Detail:
Network Rail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Operations Manager
✨Tip Number 1
Network with people in the industry! Reach out to current or former employees at Network Rail on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of rail operations and safety protocols. We want to show that we’re not just interested in the role, but that we understand the responsibilities that come with it.
✨Tip Number 3
Practice common interview questions related to decision-making and incident management. We can even do mock interviews with friends to build confidence and refine our answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we can track our application status easily that way.
We think you need these skills to ace Mobile Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Mobile Operations Manager role. We want to see how you can contribute to our mission of connecting people and ensuring safety on the railway.
Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing your written communication abilities in your application. Use clear and concise language to demonstrate your ability to convey important information effectively.
Highlight Relevant Experience: If you've got experience in rail incident management or similar operational roles, make sure to emphasise that in your application. We’re looking for candidates who can hit the ground running, so any relevant experience will definitely catch our eye!
Apply Through Our Website: Remember to submit your application through our website before the deadline! It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Network Rail
✨Know Your Stuff
Make sure you understand the key responsibilities of a Mobile Operations Manager. Familiarise yourself with the role's requirements, especially around incident management and operational support duties. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is essential for this role, prepare examples of how you've effectively communicated in past situations. Think about times when you had to convey complex information clearly or lead a team through a challenging scenario. This will demonstrate your ability to handle the demands of the job.
✨Demonstrate Decision-Making Ability
Be ready to discuss your decision-making process. Prepare scenarios where you had to make quick, logical decisions under pressure. This is crucial for a role that involves responding to incidents, so showing that you can think on your feet will set you apart.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team's approach to safety or how they handle unexpected incidents. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
