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- Tasks: Respond to railway incidents and ensure safety through effective communication and decision-making.
- Company: Join Network Rail, where people matter and diversity is celebrated.
- Benefits: Competitive salary, flexible working options, and comprehensive training.
- Why this job: Make a real impact on railway safety and operations while developing your skills.
- Qualifications: Must have Rail Incident Officer training and strong communication skills.
- Other info: Safety-critical role with opportunities for career growth and development.
The predicted salary is between 44000 - 60000 £ per year.
Location
Ramsgate, GB
Department Name
OE LOM KE (103203) G1
About Network Rail
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We\\\’re an organisation where people matter.
Watch our video to find out more!
We\\\’re continuing to build a diverse organisation which is representative of the people we serve. We want to harness the skills and expertise of our people and attract the best talent, to enable a safe and accessible railway for everyone. To learn why inclusion is important to us, please click here.
About our people and the recruitment process – We\\\’re an inclusive employer of choice and we welcome applications from everyone!
We encourage our colleagues to work flexibly, as we know traditional working patterns don\\\’t always fit. If you want to consider working flexibly, just let us know and we\\\’ll do our best to help and invest in your career with us, whilst you have a healthy work life balance.
We\\\’re also a Disability Confident Leader employer and we\\\’ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
Brief Description
Deliver prompt and effective response to all real time Railway Operations and front line response activities
About The Role (External)
In this crucial frontline role, you\\\’ll be responsible for delivering prompt and effective responses to any accidents and incidents on a section of the railway. Wherever you\\\’re needed, you\\\’ll make a positive impact, helping us to fix issues. Through careful investigation and reporting, you\\\’ll also make sure we understand how to prevent similar events in the future.
You may be required to take on the role of Rail Incident Officer. This would see you overseeing the establishment of a command structure, and leading the co-ordination of infrastructure and service restoration activities. Naturally, we\\\’ll also expect you to carry out a broad range of operational support duties – from performance monitoring and weather related contingency planning, through to audit and engineering work, stores ordering and vehicle monitoring.
Essential Criteria
- Rail Incident Officer and Personal Track Safety training
- The ability to learn, understand and implement rules and regulations
- Excellent communication skills, both in person and in writing
- Strong, logical decision making skills
- A full driving licence
- Self-motivated and assertive
- Highly organised and able to prioritise duties effectively
This role involves days, nights and weekend working, and is a safety critical role so subject to drug and alcohol testing and passing of the relevant medical assessment.
You may also be required to carry out signalling duties as part of your MOM role, and therefore may be invited to undertake a signalling assessment as part of your application.
The successful applicant will be required to attend a 7 week training course as part of your induction.
How To Apply (External)
Salary £51819
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Network Rail Benefits
– To find out about what benefits we offer, click here
Closing date
16th September 2025
Please get your application in as soon as possible, we may close the advert before the listed closing date if we receive enough applications. Late applications will not be accepted.
Please note the recruitment process for this role is a Competency based interview.
We\\\’re dedicated to creating an inclusive environment and we welcome applications from everyone!
Network Rail is a Disability Confident Leader and we\\\’ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles. You can visit Evenbreak\\\’s Career Hive for advice on accessibility support if you\\\’re unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
Network Rail Benefits
– To find out about what benefits we offer, click here
All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information
Safety
Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail. You should demonstrate your personal dedication to safety on your application.
Drugs and Alcohol Standard: All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced
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Mobile Operations Manager employer: Network Rail
Contact Detail:
Network Rail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Operations Manager
✨Tip Number 1
Network Rail is all about connecting people, so make sure you highlight your communication skills during interviews. Share examples of how you've effectively communicated in high-pressure situations, especially in operations.
✨Tip Number 2
Show us your problem-solving skills! Prepare to discuss specific incidents where you had to think on your feet and make quick decisions. This role is all about delivering prompt responses, so we want to see that you can handle it.
✨Tip Number 3
Flexibility is key in this role, so be ready to talk about your experience with varied working hours. If you've managed shifts or adapted to changing schedules before, let us know how you handled it!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Mobile Operations Manager
Some tips for your application 🫡
Show Your Passion for Safety: When writing your application, make sure to highlight your commitment to safety. This role is all about keeping people safe on the railway, so share any relevant experiences that demonstrate your dedication to safety practices.
Be Clear and Concise: We want to see your skills and experiences shine through, but keep it straightforward! Use clear language and avoid jargon. Make it easy for us to understand how you meet the essential criteria without wading through unnecessary fluff.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to the specific requirements of the Mobile Operations Manager role. Mention how your skills align with the responsibilities outlined in the job description.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Network Rail
✨Know Your Safety Protocols
Since this role is safety-critical, make sure you brush up on the relevant safety protocols and regulations. Be prepared to discuss how you would handle incidents and ensure safety on the railway.
✨Showcase Your Decision-Making Skills
This position requires strong decision-making abilities. Think of examples from your past experiences where you had to make quick, logical decisions under pressure. Be ready to share these during the interview.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with your delivery.
✨Demonstrate Your Organisational Skills
Being highly organised is key in this role. Prepare to discuss how you prioritise tasks and manage your time effectively, especially when dealing with multiple responsibilities like performance monitoring and incident response.