Network Rail is seeking a proactive IT customer support specialist to assist internal and external users with system issues, data management and access. You will handle enquiries across ticketing, phone, email, and live chat, ensuring accurate records and timely resolutions.
You will maintain data integrity, create knowledge articles, and help implement system enhancements, including user acceptance testing, in a hybrid work setting at Milton Keynes.
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Hybrid Contract Business Systems Support Analyst in Milton Keynes employer: NETWORK RAIL
Network Rail is an excellent employer, offering a dynamic work environment where collaboration and innovation thrive. With a strong focus on employee development, you will have access to numerous growth opportunities while contributing to vital infrastructure projects in the UK. The supportive culture and commitment to maintaining accurate data ensure that your role as a Data & SharePoint Support Specialist is both meaningful and rewarding.
