Lead Business Change Manager

Join Network Rail ! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitmentsclick here . We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision .

What You'll Do

As the Lead Business Change Manager you will Manage and coordinate a portfolio of business change programmes, ensuring effective benefits realisation, governance, and delivery excellence. The role has a strong programme control focus, encompassing change control, project planning, and the creation of high-quality, data-driven management reporting. You will lead the continuous improvement of governance and reporting frameworks, provide expert advice to enhance project and programme management capability, and act as PMO across a portfolio of priority workstreams. Working collaboratively with stakeholders at all levels, you will drive accountability, support successful delivery against plans, and help embed a culture of continuous improvement and inclusive ways of working.

What You'll Bring

You will bring strong business change, governance, and stakeholder management skills, with the ability to coordinate complex programmes and support the successful delivery of strategic outcomes. You will be committed to ensuring that change initiatives deliver measurable benefits through effective planning, performance tracking, and programme assurance. A key strength will be your ability to build trusted relationships and work collaboratively with stakeholders at all levels. You will develop inclusive engagement and communication strategies that encourage collaboration, build confidence in change, and support colleagues throughout the transformation journey. You will take a proactive approach to managing risks, resolving challenges, and maintaining accountability to keep delivery on track. Results-focused and commercially aware, you will thrive in a fast-paced environment, using strong governance, data-driven insights, and a commitment to continuous improvement to help embed sustainable change and realise long-term business benefits.

What's in it For You (Benefits & Salary)

Here are a few of the benefits we offer:

• 28-day annual leave with the option to buy and sell days
• Choice of pension schemes
• 75% discount of leisure travel for you and your family
• 5 days paid volunteer or carers leave
• Up to 75% subsidised Rail and Underground travel
• Gym Pass -access to gyms across UK
• My Benefits platform- giving national and local retail discount

This vacancy is Band 2B, salary starting £71,163 rising to £86,801 (DOE).

Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know-we'll do our best to assist you.

For further information about the role or for help with the recruitment process, please contact LNEResourcing@networkrail.co.uk.

Your experience and skills

Key accountabilities

• Identify, plan and track the business benefits and outcomes required of the business change programme.
• Provide programme assurance and overview of the benefits realisation plan.
• Confirm that projects will contribute to the realisation of benefits, making sure no overlap exists between individually owned profiles.
• Establish and maintain business ownership of benefits profiles and the benefits realisation plan.
• Assess and manage risks to benefits realisation and stakeholder engagement and address potential issues and concerns.
• Create and implement stakeholder management strategies and persuade internal and external stakeholders of the agenda for change; setting realistic expectations on both the benefits and drawbacks of specific changes.
• Create and implement communications strategies and plans.
• Prepare affected business area for transition to business as usual, developing strategies to protect the investment and transition by engaging relevant stakeholders.

Senior project manager with an excellent track record of delivering large scale business change within a complex blue-chip business or government function

• Extensive experience in defining, tracking and delivering business benefit in change management initiatives

Results orientation, with a passion for delivery

Effective interpersonal skills and an ability to use influence to gain buy in to enable change to happen

An ability to work well under pressure in a rapidly evolving environment

Experience of working across business functions to deliver multi-million business benefits

Experience of managing people in a change resistant and complex business environment

Budget management

Research suggests that individuals from underrepresented groups may be less likely to apply for a job if they don't meet all the listed criteria. We are building a diverse and inclusive place to work where people of all backgrounds can thrive. We encourage you to apply for this role. If this isn't the job for you, there may be other roles available in the wider team.

What does our recruitment process look like?

Once you have applied, our Recruitment Specialist & the hiring manager will look at your CV.

If your experience matches what we're looking for, you'll be contacted by our Resourcing Team and invited to an interview.

We'rea Disability Confident Leader employerand we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.

You can visit Evenbreak's Career Hive for advice on accessibility support if you're unsure of the options available.Should you require any reasonable adjustments/modifications, pleaseadd a note to your application.

Closing date:23rd September 2026. Please get your application in as soon as possible; we may close the advert before the listed closing date if we receive enough applications. Late applications may not be accepted.

Key Information

Number of Positions:

1

Contract Type:

Permanent

Hours:

Full Time

Location:

West Hampstead PSB, London

Geographical Area:

Eastern England

Closing Date:

23-SEP-2026

Job Category:

Business, Commercial and Project Management