At a Glance
- Tasks: Keep the railway running smoothly by sharing real-time information and updates.
- Company: Join Network Rail, a key player in the UK's railway operations.
- Benefits: Enjoy generous leave, pension schemes, and discounts on travel and leisure.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real impact on millions of journeys while developing your career.
- Qualifications: Strong communication skills and experience in operational environments are essential.
The predicted salary is between 40500 - 49500 £ per year.
Who We Are
Join the Southern Region - where your work truly matters. Covering Wessex, Sussex, and Kent, the Southern Region is one of the busiest and most dynamic parts of the railway. Our teams keep some of the UK's most vital passenger and freight routes moving every single day. This is a place where collaboration, innovation, and resilience are key - and where your contribution will directly impact millions of journeys. We are entering an exciting new chapter as we integrate with train operating companies under one national leadership, creating even greater opportunities to shape the future of rail. From supporting major modernisation programmes to improving performance for local communities and enhancing safety across complex operational environments, Southern offers a fast-paced, rewarding environment to grow your career and make a real difference.
About The Role
Keep Britain Moving Behind the Scenes. Are you an organised communicator who thrives in a fast-paced environment? Join Network Rail's Control team as an Information Co-Ordinator and play a vital role in keeping passengers, train operators and colleagues informed when it matters most. As the central point of contact for operational information, you'll ensure accurate and timely updates are shared across the rail network, helping support safe, efficient and customer-focused railway operations.
What You'll Be Doing
- Collecting and communicating real-time information between Network Rail Control and Train Operating Company (TOC) and Freight Operating Company (FOC) Controls through systems such as Tyrell and email.
- Providing accurate, concise and timely incident information on OIS screens in line with company standards and statutory requirements.
- Maintaining detailed daily logs of significant events and actions using relevant systems and processes.
- Working closely with the Route Control Manager to manage information flow both within and beyond the Control environment.
- Producing reports and management information to agreed standards and timescales.
- Supporting Incident Controllers with the creation of prioritised plans in line with PIDD ACOP requirements.
- Assisting Train Running Controllers with the development and communication of amended train plans during disruption.
- Supporting Gold Command and incident management conference calls by recording key discussions, decisions and actions.
Your Experience And Skills
What We're Looking For
We're looking for someone who can remain calm under pressure, communicate confidently and work collaboratively across a wide range of teams.
Essential Requirements Include:
- Excellent communication and interpersonal skills.
- Good geographical knowledge of the relevant route.
- Experience of Control procedures, processes and operational instructions.
- Proficiency in Microsoft Office and operational systems such as TRUST, CCIL, TRUST DA, Tyrell or similar communication platforms.
- Knowledge of Train Operating Companies within the route.
- Strong teamwork and decision-making abilities.
- The ability to influence others and perform effectively in a pressurised operational environment.
It Would Be Great If You Also Have:
- An understanding of signalling, track and electrification disciplines.
- Knowledge of adjoining rail routes and their operations.
- Awareness of the wider commercial and business objectives of Network Rail and Train Operating Companies.
Why Join Us?
This is an exciting opportunity to be at the heart of railway operations, providing information that helps keep passengers informed and services moving. You'll gain valuable experience within a dynamic Control environment while working alongside dedicated professionals who make a real difference every day. If you're a proactive communicator who enjoys solving problems and working in a fast-moving operational setting, we'd love to hear from you.
Here's What You Can Look Forward To
Perks That Pack a Punch We Offer Excellent Benefits, Including:
- Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
- Defined benefit pension scheme.
- 75% subsidy on rail and underground season tickets.
- Up to 75% off leisure travel.
- Flexible/hybrid working arrangements.
- Volunteer leave to make a positive impact.
- Carer's leave to support those who matter.
- Healthcare Scheme, GymPass discounts, Cycle to work plus more.
- We offer generous maternity, paternity, and adoption leave to support our employees.
We're All About Inclusion
We believe diversity drives innovation. Whoever you are, however you identify, wherever you're from - if you've got the skills and the spark, we want you on our team. No suits required. Just bring your authentic self.
Ready to Lead the Way?
If you're a motivated leader who's passionate about safety, teamwork and delivering quality signalling work, we want to hear from you.
About Your Application
As part of the application process, you'll be asked to complete your three-year employment history and upload your CV. Network Rail is a Disability Confident Leader and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles. You can visit Evenbreak's Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application. All offers of employment are conditional upon satisfactory completion of pre-employment checks.
Safety and Compliance
Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail. You should demonstrate your personal dedication to safety on your application.
Drugs and Alcohol Standard
All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
Information Co-ordinator - Three Bridges ROC employer: NETWORK RAIL
Network Rail is an excellent employer, offering a dynamic work environment where collaboration and innovation thrive. With a strong focus on employee development, you will have access to numerous growth opportunities while contributing to vital infrastructure projects in the UK. The supportive culture and commitment to maintaining accurate data ensure that your role as a Data & SharePoint Support Specialist is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Information Co-ordinator - Three Bridges ROC
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
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When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by NETWORK RAIL. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Information Co-ordinator - Three Bridges ROC
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at NETWORK RAIL, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at NETWORK RAIL and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into NETWORK RAIL. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at NETWORK RAIL
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at NETWORK RAIL.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to NETWORK RAIL.
