Human Resources Business Partner Support in Birmingham

Who We Are

Network Rail operates and maintains the railway infrastructure. Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When you're part of our team, you matter to us and you matter to millions.

Within the North West & Central Region, we're committed to building a workforce that truly represents the diverse communities we serve. We know that inclusive teams make stronger decisions, spark innovation and help us deliver a safer, more accessible railway for all. Even if you don't meet every requirement, we still encourage you to apply. If you're passionate about making a difference and believe you have the skills or potential to succeed in this role, we want to hear from you.

We're dedicated to fostering an open, supportive environment where everyone feels they belong. Your unique background, perspective and experience could be exactly what we need to keep Britain moving safely and sustainably.

About Our Route

We are Central Route - the Heart of Britain's Railway. Over a million passengers depend on us every week, and we move nearly a million tonnes of freight every month. But we're more than tracks and trains; we're a driver of jobs and opportunities, a connection to leisure and time with family and friends, and a foundation for communities and neighbourhoods.

We play a crucial role in the national network, with Birmingham New Street - the busiest station outside London and the hub of the railway - linking England, Scotland and Wales through hundreds of services arriving and departing every day.

About The Role

In this role you'll deliver proactive and professional HR support to empower the HR Business Partner team in driving impactful HR solutions, bringing the people strategy to life for the organisations we support. This role will primarily support the Stations, Safety and Programme Management teams, and the day to day working location may change dependent on business needs.

We require someone with strong communication skills, particularly with experience of detailed reporting analysis. It will also require someone who can use their initiative to look beyond the day-to-day requirements and suggest ways we can improve what we currently do that will support our Maintenance Team. Employee Relations knowledge would be helpful, alongside working knowledge of HR processes and policies and how they are applied.

Please note this is a 21 hours per week (3 day) job share with ideal working days Wednesday to Friday.

About The Role

What will you be doing?

As an HR Business Partner Support, you will play a key role in delivering high-quality, proactive HR support to both the HR Business Partner team and the wider business. You will contribute to the development and implementation of people plans, supporting activities such as talent management, workforce and succession planning, and organisational change initiatives. This role offers the opportunity to work closely with stakeholders, helping to drive impactful HR projects and ensure effective delivery across the employee lifecycle.

You will also support project management, data analysis, and reporting to inform HR decision-making, while continuously seeking ways to improve processes and services. Alongside maintaining up-to-date HR knowledge, you will take ownership of assigned tasks and provide essential administrative and operational support, ensuring the smooth running of HR initiatives and contributing to a positive and high-performing business environment.

Your Experience And Skills

In order to be successful in this role, we would like you to have/to be:

• Demonstrates strong customer service skills.
• Experience of working within a large, complex and fast moving organisation.
• High level of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Strong time management, organisation and prioritisation skills and the ability to work under pressure and to deadlines.
• Resilient, Adaptable and Flexible.
• IT literate, strong excel, word and PowerPoint knowledge.
• Experience of event coordination and facilitation.
• Research and analytical skills.
• Strong relationship building skills
• Experience of supporting the delivery of HR initiatives and projects.

It's not mandatory to have the below, but it would be desirable to have:

• CIPD Qualified or relevant HR Support experience.
• Graduate calibre

Salary: Band 5, Circa £20,400 (Based on FTE salary of £34,000) depending on experience.

Rail adheres to a structured pay framework, any salary offered will be within the pay range advertised.

Closing date: 6th October 2026. Late applications will not be accepted.

Some of the great benefits you can look forward to

• Generous annual leave (28 days plus bank holidays, contract dependent), with the flexibility to buy or sell additional days to suit your lifestyle
• A market-leading defined benefit pension scheme, helping you plan confidently for the future
• Up to 75% subsidy on rail and underground season tickets, making your commute more affordable
• Up to 75% off leisure travel (discretionary), so you can explore more for less
• Interest-free loans for travel and car park season tickets
• Access to a range of discounts at stations with your Network Rail pass
• Flexible and hybrid working options to help you achieve a healthy work-life balance
• Dedicated volunteer leave, giving you time to make a positive difference in your community
• A range of wellbeing benefits including a healthcare scheme, GymPass discounts, and a cycle-to-work programme
• Generous maternity, paternity, and adoption leave, supporting you through life's most important moments

All offers of employment are conditional upon satisfactory completion of a range of pre-employment checks.

We're a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.