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- Tasks: Create detailed training plans to ensure smooth delivery for our national teams.
- Company: Join Network Rail, where your work impacts millions and fosters connections.
- Benefits: Enjoy competitive salary, flexible working, and up to 28 days annual leave.
- Why this job: Make a real difference in the railway industry while growing your career.
- Qualifications: Strong communication, customer service skills, and attention to detail required.
- Other info: Dynamic team environment with opportunities for personal and professional development.
The predicted salary is between 30044 - 30044 £ per year.
Join Network Rail - Where People and Connections Matter. At Network Rail, we are dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you are part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We are committed to creating a diverse, inclusive workplace that reflects the communities we serve. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we will do everything we can to accommodate any needs throughout the recruitment process. If you are ready to make a real difference, we would love to hear from you!
We are looking to expand our team and have multiple opportunities for Planners to join our team in Manchester! Our planners are pivotal to our business, ensuring the right person is booked onto the right course at the right location with the correct equipment and course pre-requisites. As a Planner, you will be responsible for producing detailed, fully resourced and optimised training delivery plans for our national delivery teams.
About the role:
- Contract type: Both permanent and fixed term opportunities (with the potential to become permanent)
- Salary: £30,044.00 Per annum (Band 5)
- Location: Manchester Square One (hybrid position, 3 days per week office based as per Network Rail hybrid working policy)
- Closing date: Midnight on Sunday 29th March 2026 - please note this role may close early in the event of a high number of applications.
Full training will be provided but to succeed you will need excellent customer service skills, be driven by continuous improvement and collaboration, and have strong attention to detail. You will provide planning and administration support to produce detailed, fully resourced and optimised training delivery plans.
Key responsibilities include:
- Producing robust training plans to meet customer and business objectives.
- Maintaining a healthy balance that maximises trainer and venue utilisation but considers the health and wellbeing of our teams.
- Working with our suppliers to procure training services to meet training demand in line with customer budgets.
- Forecasting the cost of training delivery plans and monitoring records of expenditure to identify risks and opportunities.
- Supporting the planning of new events and initiatives.
- Proactively managing short- and long-term plan changes.
- Identifying, supporting and implementing improvements to deliver an effective, efficient, customer focused, flexible and agile planning service.
What are we looking for?
- Excellent communication skills
- Excellent customer service skills
- Excellent attention to detail and quality driven approach to working
- Ability to organise and prioritise own workload
- Understanding of the competence management system
- Demonstrable experience of logistic planning
What could set you apart?
- Customer focused and output driven with a high performing and high-quality work attitude.
- Ability to work well as an individual or contributing team member.
- Champion of continuous improvement and seek ways to improve existing ways of working.
- A knowledge of the railway industry and rail training sector.
- A knowledge of training catalogue and training supply chain.
- Experience of working in a training environment.
- A knowledge of Training Standards.
How to apply: Click ‘Apply now’ to submit your application. You can visit Evenbreaks Career Hive for advice on accessibility support if you are unsure of the options available. Should you require any reasonable adjustments/modifications, please contact the Resourcing Team at RSResourcing@networkrail.co.uk and we will happily assist.
There are lots of other adjustments we can consider – please just ask!
Planner in Manchester employer: Network Rail Limited
Contact Detail:
Network Rail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner in Manchester
✨Tip Number 1
Network Rail is all about connections, so make sure you network! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can go a long way in getting your foot in the door.
✨Tip Number 2
When you get that interview, be ready to showcase your planning skills! Prepare examples of how you've optimised processes or improved efficiency in past roles. Show them you're the planner they need!
✨Tip Number 3
Don’t forget to research Network Rail’s values and recent projects. Tailor your answers to reflect their commitment to safety and customer service. It shows you’re genuinely interested and aligned with their mission.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the team at Network Rail.
We think you need these skills to ace Planner in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Planner role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Attention to Detail: As a Planner, attention to detail is key! Ensure your application is free from typos and errors. A well-organised application reflects your ability to produce detailed training delivery plans.
Highlight Your Customer Service Skills: We value excellent customer service skills, so don’t forget to showcase any relevant experiences. Share examples of how you've gone above and beyond to meet customer needs in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Network Rail Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Planner role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, such as producing training delivery plans and working with suppliers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this role, prepare examples from your past experiences where you've successfully handled customer interactions. Think about how you can highlight your ability to communicate effectively and resolve issues, as these skills will be vital in ensuring a seamless planning process.
✨Demonstrate Attention to Detail
As a Planner, attention to detail is key. During the interview, be ready to discuss how you've managed complex tasks or projects in the past. You could mention specific instances where your meticulous approach led to successful outcomes, showcasing your quality-driven mindset.
✨Emphasise Collaboration and Flexibility
This role requires working closely with various teams and adapting to changing demands. Prepare to talk about your experience in collaborative environments and how you've been flexible in your approach to meet team goals. Highlighting your ability to work well with others will set you apart as a strong candidate.