At a Glance
- Tasks: Deliver important letters to local households and businesses, ensuring a positive customer experience.
- Company: Join Network Plus, an award-winning utility services provider committed to diversity and inclusion.
- Benefits: Competitive salary, full benefits package, and a supportive work environment.
- Other info: Part-time role with flexible hours on Thursday, Friday, and Saturday.
- Why this job: Be the friendly face in your community while gaining valuable experience and skills.
- Qualifications: Full UK driving licence and good communication skills; previous delivery experience is a plus.
The predicted salary is between 54000 - 66000 £ per year.
We’re looking for full time and part time reliable, friendly and conscientious individuals to support our water mains replacement programme by hand-delivering important notification letters to households and businesses ahead of work starting in their community. The work areas will be in Cheshire, Greater Manchester, Merseyside and Lancashire. This is a customer facing role and an important step in providing our customers with a continued positive customer experience.
Key Responsibilities
- Ensure letters are delivered securely and to the correct properties
- Engage politely and professionally within local communities
- Report access issues or concerns back to the central team
- Drive and use a company van safely and responsibly
- Understanding of GDPR and data protection requirements, with the ability to handle sensitive information appropriately.
This is a part time role, working Thursday, Friday and Saturday.
Skills, Knowledge & Expertise
- Full UK driving licence
- Confident using a smart phone for routes and reporting via an app
- Comfortable working independently
- Reliable, punctual and trustworthy
- Able to communicate clearly and politely with members of the public
Desirable (but not essential)
- Previous delivery, postal, courier or field-based work
- Customer service or public facing experience
Job Benefits
We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - https://networkplus.co.uk/privacy-and-cookie+-policy.
About Network Plus
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Customer Communications Assistant in Wigan employer: Network Plus
As a Utilities Coordinator at our company, you will thrive in a dynamic work environment that prioritises collaboration and innovation. We offer competitive benefits, a strong focus on employee development, and opportunities for career advancement, all while being part of a team dedicated to delivering exceptional service in the utilities sector. Located in a vibrant area, our workplace fosters a culture of inclusivity and support, making it an excellent choice for those seeking meaningful and rewarding employment.
