At a Glance
- Tasks: Lead teams to install water meters while ensuring safety and customer satisfaction.
- Company: Network Plus delivers essential utility services across the UK, promoting diversity and inclusion.
- Benefits: Competitive salary, full benefits package, and a commitment to equal opportunities.
- Other info: We welcome applications from diverse backgrounds, including ex-Armed Forces personnel.
- Why this job: Make a real impact on customer satisfaction and lead a dynamic team in a vital industry.
- Qualifications: Health & Safety qualifications preferred; experience in utilities and strong management skills required.
The predicted salary is between 36000 - 60000 £ per year.
Description
Key Responsibilities
- You will lead a team of Supervisors on the Severn Trent Metering contract
- You will project manage the meter installation teams, and their daily activities, ensuring it is carried out in full compliance with health, safety, welfare and environmental regulations
- You will proactively manage projects to influence improved C-MeX ratings from customers; working with local teams to address any low performance ratings
- You will be required to carry out site visits and regular audits to monitor performance standards, check adherence with technical standards and resolve complaints and issues in a timely manner
- You will ensure compliance with Severn Trent technical standards and specifications as well as the Network Plus standards of service and quality systems
- You will ensure that the health and safety competence of any sub-contractors deployed on the metering works are assessed prior to commencing work
- You will assess operational risks and ensure that the correct site-specific method statements and risk assessments are completed
- You will ensure all materials and plant use are accurately recorded
- You will lead team briefings with all teams on a monthly basis and ensure two-way feedback
Experience and Qualifications
- Health & Safety qualification an advantage
- Relevant qualifications and authorisations
- Experience of working in Utilities
- Supervisor Street works qualification
- Deep Excavation knowledge and experience
- Good verbal communication skills
- Good management skills
- Financial and commercial awareness
- Proficient IT skills, including Microsoft Excel and Word
- Full UK Driving Licence
Salary and Benefits
About Network Plus
Water Project Manager (Birmingham) employer: Network Plus
Network Plus is an exceptional employer located in Birmingham, offering a dynamic work culture that prioritises health and safety while delivering essential utility services. Employees benefit from a competitive salary, comprehensive benefits package, and opportunities for professional growth within a diverse and inclusive environment. With a strong focus on customer satisfaction and community impact, working here means being part of a team that genuinely cares about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Water Project Manager (Birmingham)
✨Tip Number 1
Familiarise yourself with the C-MeX measure and its importance to Severn Trent. Understanding how customer satisfaction is evaluated will help you demonstrate your commitment to improving these ratings during interviews.
✨Tip Number 2
Highlight your experience in managing teams and projects within the utilities sector. Be prepared to discuss specific examples of how you've successfully led teams to meet health and safety standards while ensuring customer satisfaction.
✨Tip Number 3
Showcase your knowledge of relevant regulations and compliance standards. Being able to articulate your understanding of health, safety, and environmental regulations will set you apart as a candidate who prioritises safety and quality.
✨Tip Number 4
Prepare to discuss your approach to risk management and problem-solving. Think of examples where you've effectively assessed risks and implemented solutions, as this will demonstrate your proactive management style.
We think you need these skills to ace Water Project Manager (Birmingham)
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and qualifications required for the Water Project Manager position. Tailor your application to highlight relevant experience and skills that align with these requirements.
Highlight Relevant Experience:In your CV and cover letter, emphasise your experience in project management, particularly in utilities or similar sectors. Mention any specific projects where you successfully managed teams, ensured compliance with health and safety regulations, or improved customer satisfaction metrics.
Showcase Leadership Skills:Demonstrate your leadership abilities by providing examples of how you've led teams effectively in the past. Discuss your approach to team briefings, performance monitoring, and how you handle feedback to improve team dynamics and project outcomes.
Tailor Your Cover Letter:Craft a compelling cover letter that not only outlines your qualifications but also expresses your passion for customer service and commitment to health and safety. Make sure to mention your understanding of the C-MeX measure and how you plan to influence improvements in this area.
How to prepare for a job interview at Network Plus
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Water Project Manager. Familiarise yourself with project management principles, health and safety regulations, and customer service expectations, especially regarding C-MeX ratings.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership abilities. Discuss how you've successfully managed teams in the past, particularly in challenging situations, and how you ensured compliance with safety and quality standards.
✨Emphasise Communication Skills
Since good verbal communication is crucial for this role, be ready to discuss how you effectively communicate with team members, clients, and stakeholders. Highlight any experience you have in leading briefings or managing feedback.
✨Prepare for Technical Questions
Brush up on your knowledge of utilities, street works qualifications, and deep excavation processes. Be prepared to answer technical questions that may arise during the interview, showcasing your expertise and problem-solving skills.
