Waste Water Site Agent

Waste Water Site Agent

Wigan Full-Time 36000 - 60000 £ / year (est.) No home office possible
Go Premium
N

At a Glance

  • Tasks: Lead and supervise waste water projects, ensuring safety and quality standards are met.
  • Company: Network Plus delivers essential utility services across the UK, promoting diversity and inclusion.
  • Benefits: Competitive salary, full benefits package, and a commitment to equal opportunities.
  • Why this job: Join a dynamic team making a real impact on infrastructure and customer satisfaction.
  • Qualifications: Experience in utilities, strong communication skills, and a full UK driving licence required.
  • Other info: We welcome applications from diverse backgrounds, including ex-Armed Forces personnel.

The predicted salary is between 36000 - 60000 £ per year.

Description

As a Site Agent, you will be responsible for the resources associated with delivering a wide range of Infrastructure Projects and Capital Works, on the existing waste water network across with North West, for our client United Utilities.
You will plan, manage and supervise operational teams and supply chain partners, as they carry out schemes and provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our client’s expectations. In addition to Health and Safety, customer service is critical to the client.
Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence the C-MeX measure and show leadership skills to genuinely care about the ratings customers give of Network Plus’s Non-Core services. You will be expected to communicate with customers who are impacted by our work, as and when required.
You will work with the design, delivery and commercial teams, to ensure our Non-Core programme of work is delivered safely, to the right quality, on programme and to the clients budget.

Key Responsibilities

  • We are looking for someone to have operational supervisory responsibility for waste water projects on the Non-Core Programme and the daily activities that take place on site.
  • We are looking for someone to be site based and regularly visit teams at local site level – reviewing progress and performance and ensuring all standards are adhered to at all times.
  • We are looking for someone to organise all resources for our schemes, including plant, labour, materials and sub-contractors, in the most cost-effective way.
  • We are looking for someone to manage compliance to our Health and Safety procedures on site e.g. weekly checks, inspections, team briefings, audits and work with the teams as required to develop them and support them in reaching their full potential.
  • We are looking for someone to do weekly reporting of the sites to our management team and the client on weekly meetings and calls to update the team on progress, planning and issues.
  • We are looking for someone to be a Health & Safety Representative; undertaking health & safety inspections in and around the workplace, raising health and safety related matters with management and investigating reportable accidents or incidents if and when they occur

Experience and Qualifications

  • Experience of working in the Utilities sector and ideally on waste water and Capital works
  • Competence, knowledge and experience in deep excavations, civils, drainage, structures and waste water based schemes.
  • Competence, knowledge and experience in Street Works and Confined Spaces
  • Health & Safety qualification an advantage
  • Awareness of costs and programme awareness
  • Good team management and communication skills
  • Proficient IT skills, including Microsoft Project is preferable
  • Full UK Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.
We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.
We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Waste Water Site Agent employer: Network Plus

Network Plus is an exceptional employer, offering a dynamic work environment where employees are empowered to lead and innovate in the waste water sector. With a strong commitment to health and safety, customer satisfaction, and employee development, we provide comprehensive training and growth opportunities, ensuring that every team member can reach their full potential. Located in the North West, our inclusive culture celebrates diversity and values the contributions of all employees, making it a rewarding place to build a meaningful career.
N

Contact Detail:

Network Plus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waste Water Site Agent

✨Tip Number 1

Familiarise yourself with the C-MeX measure and how it impacts customer satisfaction. Understanding this will help you demonstrate your commitment to customer service during interviews.

✨Tip Number 2

Highlight your experience in managing operational teams and resources effectively. Be prepared to discuss specific examples of how you've successfully led projects in the utilities sector, particularly in waste water.

✨Tip Number 3

Brush up on your Health and Safety knowledge, especially regarding site inspections and compliance. Being able to speak confidently about safety protocols will set you apart as a candidate who prioritises workplace safety.

✨Tip Number 4

Network with professionals in the waste water and utilities sector. Attend industry events or join relevant online forums to build connections that could provide insights or referrals for the Site Agent role.

We think you need these skills to ace Waste Water Site Agent

Operational Management
Health and Safety Compliance
Project Planning
Team Leadership
Customer Service Orientation
Communication Skills
Resource Management
Cost Management
IT Proficiency (Microsoft Project)
Knowledge of Waste Water Systems
Experience in Deep Excavations and Civils
Understanding of Street Works and Confined Spaces
Problem-Solving Skills
Reporting and Documentation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the utilities sector, particularly with waste water and capital works. Emphasise your operational supervisory skills and any specific projects you've managed that align with the job description.

Craft a Strong Cover Letter: In your cover letter, address how your experience meets the key responsibilities outlined in the job description. Mention your understanding of Health and Safety procedures and your ability to manage resources effectively.

Showcase Communication Skills: Since customer service is critical for this role, provide examples in your application of how you've successfully communicated with clients or stakeholders in previous positions. Highlight any experience you have with influencing customer satisfaction measures.

Highlight Relevant Qualifications: If you have any Health and Safety qualifications or experience with deep excavations, civils, drainage, or confined spaces, make sure to include these in your application. This will demonstrate your competence and suitability for the role.

How to prepare for a job interview at Network Plus

✨Showcase Your Experience

Be prepared to discuss your previous experience in the utilities sector, particularly with waste water and capital works. Highlight specific projects you've worked on, focusing on your role and the outcomes achieved.

✨Demonstrate Leadership Skills

Since the role requires operational leadership, think of examples where you've successfully managed teams or projects. Be ready to explain how you motivated your team and ensured compliance with health and safety standards.

✨Understand C-MeX Metrics

Familiarise yourself with the C-MeX measure and its importance to customer satisfaction. Be prepared to discuss how you would influence these ratings positively through effective communication and service delivery.

✨Prepare for Technical Questions

Expect questions related to deep excavations, civils, drainage, and confined spaces. Brush up on relevant regulations and best practices, as well as your own experiences in these areas to demonstrate your competence.

Waste Water Site Agent
Network Plus
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

N
  • Waste Water Site Agent

    Wigan
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-25

  • N

    Network Plus

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>