At a Glance
- Tasks: Lead and supervise waste water projects, ensuring safety and quality standards are met.
- Company: Join Network Plus, an award-winning provider of essential utility and infrastructure services in the UK.
- Benefits: Enjoy a competitive salary, full benefits package, and a commitment to diversity and inclusion.
- Why this job: Make a real impact on community services while developing your leadership skills in a supportive environment.
- Qualifications: Experience in utilities, strong communication skills, and a full UK driving licence required.
- Other info: We welcome applications from diverse backgrounds, including ex-Armed Forces personnel.
The predicted salary is between 36000 - 60000 £ per year.
Description
As a Site Agent, you will be responsible for the resources associated with delivering a wide range of Infrastructure Projects and Capital Works, on the existing waste water network across the North West, for our client United Utilities.
Department: United Utilities
Location: Worsley
Compensation: £45,000 – £55,000 / year
Responsibilities
- Plan, manage and supervise operational teams and supply chain partners, carrying out schemes and providing operational leadership – ensuring work is delivered safely, on time, within budget and to client expectations.
- Prioritise health and safety and customer service, with customer satisfaction measured through a regulatory measure called C-MeX.
- Work closely with the client to influence C-MeX ratings and demonstrate leadership that cares about customer feedback on Network Plus’s Non-Core services.
- Communicate with customers affected by our work, as required.
- Collaborate with design, delivery and commercial teams to ensure Non-Core programme work is delivered safely, with the right quality, on programme and within the client’s budget.
Experience and Qualifications
- Experience of working in the Utilities sector and ideally on waste water and capital works.
- Competence, knowledge and experience in deep excavations, civils, drainage, structures and waste water-based schemes.
- Competence, knowledge and experience in Street Works and Confined Spaces.
- Health & Safety qualification is an advantage.
- Awareness of costs and programme management.
- Good team management and communication skills.
- Proficient IT skills, including Microsoft Project is preferable.
- Full UK Driving Licence.
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other characteristic protected by law.
We are Armed Forces-friendly and welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
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Waste Water Site Agent employer: Network Plus
Contact Detail:
Network Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Water Site Agent
✨Tip Number 1
Familiarise yourself with the C-MeX measure and how it impacts customer satisfaction. Understanding this will help you demonstrate your commitment to customer service during interviews.
✨Tip Number 2
Highlight your experience in managing operational teams and resources effectively. Be prepared to discuss specific examples of how you've successfully led projects in the utilities sector, particularly in waste water.
✨Tip Number 3
Brush up on your Health and Safety knowledge, especially regarding site inspections and compliance. Being able to speak confidently about safety protocols will set you apart as a candidate who prioritises workplace safety.
✨Tip Number 4
Network with professionals in the waste water and utilities sector. Attend industry events or join relevant online forums to connect with others and gain insights that could be beneficial during your application process.
We think you need these skills to ace Waste Water Site Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the utilities sector, particularly with waste water and capital works. Emphasise your operational supervisory skills and any specific projects you've managed that align with the job description.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and the importance of customer satisfaction in the waste water industry. Mention your understanding of the C-MeX measure and how you can positively influence it through effective leadership and communication.
Highlight Health & Safety Experience: Given the emphasis on health and safety in the job description, ensure you detail your qualifications and experience related to health and safety procedures. Include any relevant certifications and examples of how you've implemented safety measures on previous projects.
Showcase Team Management Skills: Demonstrate your ability to manage teams effectively by providing examples of past experiences where you led operational teams or collaborated with supply chain partners. Highlight your communication skills and how they contributed to project success.
How to prepare for a job interview at Network Plus
✨Showcase Your Experience
Make sure to highlight your experience in the utilities sector, especially with waste water and capital works. Be prepared to discuss specific projects you've worked on, focusing on your role and the outcomes achieved.
✨Demonstrate Leadership Skills
As a Site Agent, you'll need to show strong leadership abilities. Prepare examples of how you've successfully managed teams, resolved conflicts, or influenced positive outcomes in previous roles.
✨Emphasise Health and Safety Knowledge
Given the importance of health and safety in this role, be ready to discuss your qualifications and experiences related to health and safety procedures. Mention any relevant certifications you hold and how you've implemented safety measures on site.
✨Prepare for Customer Interaction Scenarios
Since customer satisfaction is crucial, think about how you would handle communication with customers affected by your work. Prepare examples of how you've previously managed customer expectations and resolved issues effectively.