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- Tasks: Manage the daily operations of our vehicle fleet and ensure smooth servicing and breakdown handling.
- Company: Join Network Plus, a leading provider of essential utility and infrastructure services in the UK.
- Benefits: Competitive salary, full benefits package, and a commitment to diversity and inclusion.
- Other info: Great opportunities for career growth in an inclusive and supportive environment.
- Why this job: Be part of a dynamic team making a real impact in fleet management.
- Qualifications: Problem-solving skills, customer service experience, and knowledge of vehicle industry preferred.
The predicted salary is between 30000 - 40000 £ per year.
As a Fleet Controller, you will be part of an established Fleet team responsible for the daily management of the vehicle fleet for the company. You will take a lead in controlling the day to day servicing, defects & breakdowns of our fleet.
Key Responsibilities- You will liaise with Vehicle suppliers to ensure all orders are processed in line with agreed SLAs.
- You will handle vehicle service, defect and breakdown requests following company procedures and guidelines, ensuring minimal disruption to internal customers / contracts.
- You will ensure SLAs are achieved with minimum downtime.
- You will investigate and respond to Internal customer / External Supplier Queries.
- You will update fleet management systems.
- You will assist in general fleet desk duties, providing support when needed for other aspects of the fleet department.
- Problem solving abilities.
- Excellent Customer Service Skills.
- Knowledge of workshop practices and charges is an advantage.
- Industry knowledge of light & heavy commercial vehicle industry.
- Excellent planning, organization and time management skills.
- Enthusiastic and proactive approach to your work.
- Must recognise the importance of working as part of a team to deliver service and operational performance within a safe working environment.
- IT skills, Microsoft Word and Excel would be an advantage.
- Previous experience of fleet management software packages would be an advantage (Jaama Key2 in particular).
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About Network PlusNetwork Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.
We are actively working with colleagues across the Network Plus Group to develop an inclusive environment we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Fleet Controller in Warrington employer: Network Plus
Contact Detail:
Network Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Controller in Warrington
✨Tip Number 1
Network with industry professionals! Reach out to people in the fleet management sector on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your problem-solving skills and customer service scenarios. Think of examples from your past experiences that showcase how you’ve tackled challenges in fleet management.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with potential employers, let your passion for fleet management shine through. They want to see that you’re proactive and ready to contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Fleet Controller in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in fleet management and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Fleet Controller role and how your problem-solving abilities can benefit our team. Keep it engaging and personal!
Showcase Your IT Skills: Since we value IT skills, especially with Microsoft Word, Excel, and fleet management software like Jaama Key2, make sure to mention any relevant experience. We love seeing candidates who are tech-savvy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Network Plus
✨Know Your Fleet Management Basics
Before the interview, brush up on your knowledge of fleet management practices. Understand the key responsibilities of a Fleet Controller, such as managing servicing, defects, and breakdowns. This will show that you’re not just familiar with the role but also genuinely interested in how to keep the fleet running smoothly.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully solved problems related to fleet management or customer service. Be ready to discuss how you handled specific challenges, as this will demonstrate your ability to think on your feet and provide excellent service under pressure.
✨Familiarise Yourself with Relevant Software
If you have experience with fleet management software like Jaama Key2, make sure to mention it. If not, take some time to learn about it or similar systems. Being able to discuss how you can leverage technology to improve efficiency will set you apart from other candidates.
✨Emphasise Teamwork and Communication
Since the role involves liaising with vehicle suppliers and internal customers, highlight your teamwork and communication skills. Prepare to share instances where you collaborated effectively with others to achieve a common goal, as this is crucial for maintaining operational performance in a fleet environment.