At a Glance
- Tasks: Lead customer experience initiatives and improve service delivery for United Utilities.
- Company: Network Plus, a forward-thinking company focused on customer satisfaction.
- Benefits: Attractive salary, career development opportunities, and a supportive work environment.
- Other info: Join a dynamic team dedicated to excellence and innovation.
- Why this job: Make a real difference in customer experience and impact communities positively.
- Qualifications: Proven leadership skills and experience in customer service management.
The predicted salary is between 70100 - 100000 £ per year.
Network Plus is looking for a Head of Customer to lead how we understand, manage and improve customer experience across the United Utilities contract. This is a new, senior role, helping operational teams understand how the work we deliver impacts customers and ensuring we consistently meet the standards expected by our clients and the communities we serve.
Head of Energy in Walkden employer: Network Plus
Network Plus is an excellent employer that values its employees by fostering a collaborative and innovative work culture in Telford, West Midlands. With a strong focus on professional development, we offer numerous growth opportunities and support for career advancement, ensuring that our team members can thrive while working on exciting projects that make a real difference. Join us to be part of a company that prioritises safety, teamwork, and client satisfaction, making every day at work rewarding and fulfilling.
