Customer Service Controller in Walkden
Customer Service Controller

Customer Service Controller in Walkden

Walkden Full-Time 30000 - 40000 £ / year (est.) No home office possible
Network Plus

At a Glance

  • Tasks: Manage daily vehicle fleet operations and ensure timely servicing and repairs.
  • Company: Established company with a strong focus on teamwork and efficiency.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Fast-paced environment with plenty of room for personal growth.
  • Why this job: Join a dynamic team and play a key role in keeping our fleet running smoothly.
  • Qualifications: Strong communication skills and a knack for problem-solving.

The predicted salary is between 30000 - 40000 £ per year.

As a Fleet Controller, you will be part of an established Fleet team responsible for the daily management of the vehicle fleet for the company. You will take a lead in controlling the day to day servicing, defects & breakdowns of our fleet.

Key Responsibilities

  • You will liaise with Vehicle suppliers to ensure all orders are processed in line with agreed SLAs.
  • You will handle vehicle servicing, defects, and breakdowns.

Customer Service Controller in Walkden employer: Network Plus

As a Customer Service Controller at our company, you will join a dynamic and supportive team dedicated to excellence in fleet management. We pride ourselves on fostering a collaborative work culture that prioritises employee development and offers ample growth opportunities, all while being located in a vibrant area that enhances work-life balance. With competitive benefits and a commitment to innovation, we are an employer of choice for those seeking a rewarding career in the transport sector.
Network Plus

Contact Detail:

Network Plus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Controller in Walkden

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working as Fleet Controllers. They can provide insider info and might even refer you to open positions.

✨Tip Number 2

Prepare for interviews by practising common questions related to fleet management. Think about scenarios where you've handled servicing or breakdowns effectively, and be ready to share those stories.

✨Tip Number 3

Show your enthusiasm for the role! When you get the chance to speak with potential employers, let them know why you're passionate about fleet management and how you can contribute to their team.

✨Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills, so take advantage of that and get your application in!

We think you need these skills to ace Customer Service Controller in Walkden

Fleet Management
Vehicle Servicing
Defect Management
Breakdown Handling
Supplier Liaison
Service Level Agreement (SLA) Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills
Time Management
Customer Service Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Fleet Controller role. We want to see how your skills match our needs, so don’t be shy about showcasing your past achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our Fleet team. Keep it engaging and personal – we love to see your personality!

Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon unless it’s relevant to the role – we want to understand your experience without any confusion!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Network Plus

✨Know Your Fleet

Familiarise yourself with the company's vehicle fleet and any specific models they use. Understanding the basics of vehicle servicing, defects, and breakdowns will show that you're proactive and genuinely interested in the role.

✨Master the SLAs

Research what Service Level Agreements (SLAs) are relevant to the position. Be prepared to discuss how you would ensure compliance with these SLAs when liaising with vehicle suppliers, as this demonstrates your attention to detail and commitment to quality service.

✨Showcase Your Communication Skills

As a Fleet Controller, you'll need to communicate effectively with various stakeholders. Prepare examples of past experiences where you've successfully managed communications, whether it’s resolving issues or coordinating with suppliers, to highlight your interpersonal skills.

✨Prepare for Scenario Questions

Think about potential scenarios you might face in the role, such as handling a breakdown or managing a service delay. Practising your responses to these situations can help you articulate your problem-solving skills and readiness for the job.

Customer Service Controller in Walkden
Network Plus
Location: Walkden

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