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- Tasks: Lead and support the noticing team to ensure efficient permitting processes.
- Company: Network Plus, an award-winning utility services provider in the UK.
- Benefits: Competitive salary, full benefits package, and a commitment to diversity.
- Other info: Join a diverse team that values your unique contributions and offers career growth.
- Why this job: Make a real impact in improving customer satisfaction and operational performance.
- Qualifications: Experience in utilities, strong communication skills, and IT literacy.
The predicted salary is between 30000 - 40000 £ per year.
Our Role
Your time will be split between the Welsh Water Offices in Clydach & Nelson, managing and supporting the noticing team and working side by side with the programme team on the Repair & Maintenance contract. You will work closely with the Welsh Water programming team alongside the Network Plus Operational team to influence a dramatic improvement in performance and show leadership skills to genuinely care about the ratings customers give of Network Plus.
Key Responsibilities
- Supporting and leading your team to ensure they submit and obtain the required permitting details to ensure we hit the customer and client programmed W.O.D.
- Providing a positive and innovative input into the team, through provision of solutions to problems and embracing change to ensure that all the client and operational requirements are met in a professional and efficient manner.
- Having full understanding of the Street and Aurora management systems and ensuring your team use it correctly and providing support where necessary.
- Liaising with the contract area Managers and Supervisors to ensure permits are worked to correctly and everybody understands the durations etc.
- Managing and updating the system, tracking progress, maintaining timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
- Ensuring your teams request TTROs, coordinating with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc and associated permits in real time.
- Attending the daily calls, monitoring progress and ensuring the teams are working to the correct permitting conditions.
- Attending the weekly and weekend programme call and taking the lead on ensuring all permits are granted and council stipulations are explained clearly and concisely to ensure all works go ahead as planned.
- Liaising with the client, UU Stakeholders and local authorities accordingly.
- Coordinating with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc.
- Ensuring your team validate and transmit notice/permit requests in a timely manner, open and close street work notices/permits and submit final registrations as required.
- Managing overdue closures and jeopardy managing the life cycle of the job.
- Identifying street works issues and applying early intervention and escalating street works compliance issues where appropriate.
- Analysing and responding to Section 74 charges & fixed penalty offences.
- Running and circulating daily jeopardy reports as required.
- Monitoring and chasing any outstanding issues.
Experience and Qualifications
- Experience of working within the Utilities sector.
- Street Manager and Aurora management systems with sound knowledge and understanding of statutory requirements.
- Be IT and system literate.
- Strong written and verbal communication skills.
- Able to work in an organised manner to meet important deadlines.
- In depth understanding of the operational activity.
- Exceptional organisational skills.
- Good working knowledge of Microsoft Office systems.
- Strong planning and organisational skills.
- Ability to communicate effectively under pressure.
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About Network Plus
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment; we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Noticing Team Leader in Preston employer: Network Plus
Contact Detail:
Network Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Noticing Team Leader in Preston
✨Tip Number 1
Get to know the company inside out! Research Network Plus and understand their values, projects, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the responsibilities of the Noticing Team Leader role. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Noticing Team Leader in Preston
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight any experience you have in leading teams or projects. We want to see how you can support and inspire others, just like you'll be doing with the noticing team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your experience with systems like Street Manager and Aurora, as well as your understanding of statutory requirements. We appreciate a well-structured application!
Demonstrate Problem-Solving Abilities: We love innovative thinkers! Share examples of how you've tackled challenges in the past, especially in the utilities sector. This will show us that you can provide positive input and solutions to problems.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Network Plus
✨Know Your Systems
Make sure you have a solid understanding of the Street and Aurora management systems. Brush up on how they work and be ready to discuss your experience with them. This will show that you're not just familiar with the tools, but that you can also lead your team effectively in using them.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you influenced positive change or improved performance. Highlight your ability to support and motivate your team, as this role requires strong leadership to enhance customer ratings.
✨Communicate Clearly
Since the job involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. You might be asked to explain complex permitting conditions, so being able to communicate effectively under pressure is key. Consider doing mock interviews to refine your communication skills.
✨Stay Organised
Showcase your organisational skills by discussing how you manage deadlines and track progress. Bring examples of how you've handled multiple tasks or projects simultaneously. Being organised is crucial for managing permits and ensuring everything runs smoothly, so make it a focal point in your interview.